Hotel berhampiran New Christ Church (Baptist), Birmingham

A prebooked and paid for room was changed 3 times on arrival. Wifi booked and paid for 2 people was only provided to one. However, the Assistant Manager and Team handled this and us with concern, professionalism and great client orientation, resolving the matters, and odffering complementary breakfast. Overall, and ultimately, it turned out a good stay

Location is excellent with both Moor Street railway station and New Street railway station nearby. It's near to the malls where there is a M&S supermarket. There is also a lots of choice for food. Room itself has a small kitchen area which I didn't use. I had a comfortable stay and location is central enough to get around easily.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

I cant thank the staff enough from check in to check out the service was excellent. The ladies on check in were very efficient and helped with car park charges. The staff were accommodating to provide extra toilet roll finished in room and nothing was an inconvenience for the staff. I will most likely visit again.

Secure Parking underneath complex, £12 for 24 hours. Staff on check in were very friendly and accommodating . Stayed in room 172 which was quiet and very big. Only small ****** was no plug sockets by the bed. Breakfast was good and the managers were very friendly and stopped at our table to ask how our stay was. We visited sealife and Lego discovery which were no more than a 15 minute walk away. The hotel is next to a cinema , bowling , climbing centre. Bar with crazy golf. We stayed on a Thursday and it was quite probably busier at weekend. Would definitely stay again.

Always get a warm welcome at Redwings. The staff are lovely and couldn’t be more helpful. The rooms are basic but clean and comfortable. The hotel is surrounded by bars and restaurants and on the main bus route into Birmingham city. Perfect for a short stay at reasonable prices.

The hotel is very clean and well organised, the bedroom is an amazing comfortable bed to sleep on. Honestly, I enjoyed my stay there. I love their staff customer approach very polite.

Really comfortable, staff very friendly. Spa and gym facilities. Breakfast was nice, but had to keep asking to get things topped up. I would definitely stay again

Great value with friendly service Shame Wi-Fi was not working