Hotel berhampiran Santa Librada Centro Comercial di Bogota

Stayed three times one Selina Chapinero, amazing experience with wonderful staff. They arrange my check in since I arrived early in the morning. The staff helped at 3am giving me hot tee and planket by the time the reception arrived. The stuff is so welcoming and helpful. Breakfast and coffee are amazing. Rooms are modern and very well decorated. Highly recommend this place !

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Este viaje y este Hotel lo seleccione para que fuese parte del Regalo de CUMPLEAÑOS de mi esposa (Adriana Fonseca) la cena fue muy buena, le hicieron una atención especial a ella con una deliciosa torta, muy buen detalle!!! exceptuando el ”frio” tan alto en la ciudad de Bogotá, todo fue excelente!!! Sigo muy contento con los hoteles de la cadena Movich en el país. Quisiera tener una membresía o acumular puntaje por usarlos en mis viajes de negocio y de familia

El hotel es impecable, supremamente bonito y muy bien ubicado cerca de la avenida el dorado. Las habitaciones son totalmente aseadas, el desayuno es balanceado Solo le sugeriría el hecho que no hay ventilación acondicionada, la habitación queda totalmente hermética y el calor se condensa con las sabanas gruesas

I should have read the reviews before showing up. I didnt get any sleep the first night because of the extreme noise. There is no acoustic insulation. You can hear noise from the lobby, next room or practically any place near by. I had to leave after the first night. I dont recommend this place if you are a light sleeper.

For a hotel room like this and for the price I paid - it was an amazing stay. The only thing is that you gonna have to bring ear plugs with you, since it is too noisy. The hotel locates right next to a highway.

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.

¡Por supuesto! Aquí tienes una reseña para un hotel: ¡Una experiencia inolvidable en cada sentido! Mi estadía en este encantador hotel ha sido simplemente excepcional. Desde el momento en que entré por la puerta, fui recibido con una cálida bienvenida que inmediatamente me hizo sentir como en casa. El personal del hotel es verdaderamente sobresaliente. Su atención al detalle y su disposición para hacer que mi estancia fuera lo más placentera posible fue evidente desde el primer momento. Siempre amables, atentos y dispuestos a ayudar en todo lo que necesitara, realmente hicieron la diferencia. Las instalaciones son impresionantes. Desde las elegantes y confortables habitaciones hasta las áreas comunes impecablemente diseñadas, cada rincón del hotel refleja un cuidado excepcional y un gusto exquisito. Además, la limpieza y el mantenimiento son impecables, lo que contribuye a una experiencia de alojamiento verdaderamente placentera. No puedo dejar de mencionar la exquisita gastronomía que ofrece este hotel. Cada comida fue una delicia para el paladar, con una amplia variedad de platos preparados con ingredientes frescos y de la más alta calidad. Sin duda, una experiencia gastronómica que no olvidaré fácilmente. En resumen, mi estancia en este hotel ha sido simplemente maravillosa. Quiero expresar mi más sincero agradecimiento al equipo por su excelente servicio y dedicación. Recomiendo encarecidamente este hotel a cualquiera que busque una experiencia de alojamiento excepcional. ¡Felicitaciones por mantener un estándar tan alto y por brindar una experiencia inolvidable a sus huéspedes! Sin duda, volveré en el futuro.

Exactly what I wanted and what I expected. 3rd time here and would come back, if I need a hotel close to the airport. Brest price. Good restaurant. Free shuttle, works perfectly. Clean and has, what a traveller need! Breakfast included and you can ask for spécial wishes. Small shop, if you need something.