Erus Suites Hotel Boracay

There no were any room cleaning. There were naked wires in the bathrooms. the water taps were broken  there were a kiss marks on the blankets the electric kettle was broken  no extra bottles of water no shampoo, no conditioner. no toothbrush, no toothpaste the swimming pool was dirty. There was a bad smell in the pool section. the air conditioner was draining. the fridge was dirty. wall marks.

Would not recommend this hotel to anyone. We arrived late, but check in was smooth. Breakfast is just fine, with very few options. The room smells of sewer, constantly. Walls are cracked and there is mold in the bathroom. Receptions offers tours, but only by providing contacts of tour guides, and are clueless on any details. We requested room service, but that only consisted of making the bed and throwing the trash. You have to individually request every little thing: new towels, new sheets, even the soap. We are also sure that when we asked for new sheets, they only made the bed without replacing them. The pool was dirty and had an oily film on top of the water. We never used it. They provide towels for the pool and the beach upon request. The beach is about 10 minutes away. The resort in front might let you go through, otherwise you can use the side alley. Unlike the lovely service you get around the island, at Erus it was quite odd. They seem like they are hostages, which is probably upper managements fault. We would not return.

Our room was spacious and clean , it was worth it to stay . We also enjoy their pool and breakfast 🙂 I am happy to recommend this place with my friends or might check in again at some time 🥰

Our stay was awesome, the price is worth it and you can easily access to the beach front and restaurants.

CHECK-IN TIME is 3:00 PM and not 2:00 PM Clean Facility and offers wifi with moderate connection Plated breakfast with decent serving every 7:00-9:00am only Very accesible to many locations and transportation. They are located along the highway. Very friendly and accomodating staff. Offered us a discounted room rate due to rebooking of flight.

Worst hotel around the area