Ulasan The Muse Hotel

Staff is really friendly! Very accommodating. Attends all your needs.

Best location and price

Great location, friendly and helpful staff, great value for money and will definitely recommend to family and friends.

I booked for 1 queen bed and 1 double but they gave me a room with 1 queen and 1 single bed :( i didn’t complain coz tired to argue

good location

優點： 位置就在海邊 還是比較方便的 房間比較大 缺點： 房間設施很舊了 蚊蟲也多， 酒店也沒有驅蟲的蚊香。 這裏真的不適合家庭居住 除非你是要夜裡去蹦迪白天睡覺的人羣 一牆之隔的酒吧營業到每天凌晨4點 迪曲把心臟病都吵出來了 多次協調 酒店也不允許提前退房換酒店 真的太無語了 影響了整個的遊玩 帶着孩子太受罪了

房間很喜歡，比較乾淨，床很舒服。最喜歡吃早餐的時候坐在二樓靠窗的位置看外面的海景。

Удобное месторасположение,первая линия, рядом кафе Starbucks, Gerry's.Бассейн находится под куполом на -1этаже,тут же массажный салон(любителям hard массаж, записывайтесь к мужчинам).Персонал на высоте, филлипинцы очень добрые и позитивные.

디몰과는 거리가 쪼금 있는 스테이션1 쪽이였습니다 조용해서 좋지만. 디몰을 자주 가신다면 조금 불편할 수 있습니다 로비가 화이트 비치쪽으로 있어서 도로로 나가기엔 조금 불편합니다 조식 먹을 때 비치뷰는 최고입니다

房間衞生一般，蚊子較多，網絡基本連不上

Great Place great location, shoutout to Primo who really took care of every details, he went all the way to make our stay pleasant and appreciate the effort of all staff respectively,Even tho the property is dated but the effort of team makes up for all shortcomings.only one thing which I was not happy with was breakfast which was provided by their partner restaurant! The Muse team you guys need to look at the common issues comes up on reviews and address them. Will come back again. Till then please keep doing what you do and address common issues

I travelled back to the Philippines after 20 years. I was very excited to introduce my husband to my homeland and culture. I bragged that Filipino hospitality was top notch. We booked a trip to Boracay. Upon arrival to the Muse Hotel, I was told that my booking was not valid. I booked 1 month before through a booking website called Agoda. The hotel and Agoda were apparently in the middle of a court case and was not accepting any bookings from them. The hotel manager Jennifer came to speak to us and assured us that the booking we made through Agoda would be cancelled as she was going to send an email to them explaining that they did not accept my booking and request a refund. Jennifer promised us that we would be refunded within 30 days as she has done this before. The hotel said that the only way they would honor our stay is if we pay them directly and that the price would be the same. They lied. The price was more and 2 months later I have not received my refund. I contacted Agoda myself to request for a refund and they informed me that their system shows that my booking was indeed used by the hotel. Agoda emailed the hotel asking for a cancelation notice so they can issue my refund. The hotel has not responded to either Agoda or myself. They crooked a few patrons with this as I later found out. When you search the hotel name on Google to book, Agoda is still the first site it goes to for booking. So if the hotel has an issue with Agoda why are they still connected to their site and allow bookings to take place. I believed Jennifer and that she was sincere in helping us. Now all I get is run arounds. I do not recommend the Muse Hotel in Boracay. The front desk staff smile at you and act accomodating but in actuality it is just for show. Once they take your money, thats it

I am a frequent traveler and I've traveled this part of the world many times already and stayed in many places. I was unpleasantly surpprised to find a room that was basically at all prepared to receive its guests. I had difficulties in closing and opening properly the door, the fridge was at all functioning the way should function, there were no hangers to properly arrange my clothes and it was quite an adventure to find some food at breakfats, around 9.00am, even though the manager was having his own brekfast while the buffet was quite empty for the guests. However in all this set up, the personel from the reception desk and the ones serving were incredibly nice and helpful during my entire stay. Miss Amina took care to have everything I need in my room, and also to have a proper breakfats in the morning there was nothing to choose from. She was responsive and tried to meet my needs. Also I would like to give a big thank you to Miss Jham as well for making my stay more pleasant. Now, I am wondering: how can a hotel manager be so careless while his team is struggling to offer the best stay to its guests? For the owners of this hotel I believe would make a huge difference to consider hiring a manager for whom the guest are on the first place.

Cozy and spacious accommodation. Their housekeeping has been diligently following the rooms and their staff is helpful and accommodating. After a swim on the beach, a dip in their indoor pool is perfect! Prime location - near the beach, stores and other food stalls. But quiet at night as well if you want to rest and relax.