Hotel di Borbela

Great infrastructure, friendly staff, good food, but very poor communication and management procedures. No information on that the guest need to request daily to clean the room. Issue with discounting vouchers at checkout. Inconsistent actions of the reception, which were very clear as we had 5 rooms booked. Restaurant and reception staff very friendly, suggestive and helpful. Feels that management doesn't have found its path yet to an overall and consistent approach.

Located in Lamego, Vila Gale Collection Douro is on a river, within a 5-minute drive of Duoro River and Casa do Douro. This upscale hotel is 1.5 mi (2.3 km) from Douro Museum and 1.5 mi (2.4 km) from Alameda dos Capitaes Park.Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 38 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Uma experiência inesquecível nas terras do Douro. Ideal para quem procura descansar e relaxar. O hotel é recente e tem uma ótima infraestrutura. O SPA, com vista para a magnífica paisagem exterior, é ideal para relaxar no fim da tarde, após um dia de passeios na zona. A localização é idílica, com vistas panorâmicas para os socalcos centenários dos vinhedos da rota do Douro. O ambiente é familiar e o staff é de uma enorme simpatia e disponibilidade. Pessoalmente, eu tenho algumas restrições alimentares que foram sempre prontamente atendidas. Na altura os carregadores para carros elétricos estavam a ser substituídos. Aconselha-se a confirmar se já estão em funcionamento, caso necessário.

Located in Vila Real, Casa do Prado Guest House is within a 5-minute drive of Carreira Gardens and Palácio de Mateus. This guesthouse is 1.8 mi (2.9 km) from Miradouro de Trás-do-Cemitério and 1.8 mi (2.9 km) from Cathedral of Vila Real.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless internet access, a picnic area, and barbecue grills.A complimentary continental breakfast is served daily from 9 AM to 11 AM.Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and microwave in a common area. Free self parking is available onsite.Treat yourself to a stay in one of the 3 guestrooms, featuring fireplaces and private pools. Rooms have private patios. Prepare your meals in the shared/communal kitchen. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have jetted bathtubs and complimentary toiletries.

The hotel is very well located and has stunning views from the terraces. Our room was street side but quiet. The half board program was excellent. Dinner included couvert, wine, salad or soup, main and dessert. Excellent! Breakfast was typical but everything was fresh and plenty to choose from. We did not need air conditioning and were fine with the window ajar. The Wi-Fi was the only drawback as it tended to be spotty.

Buscábamos un sitio tranquilo, con piscina y fuera de zona turística. Este hotel lo es. Muy buenas piscinas, los tratamientos del SPA y la comida (no espectacular pero aceptable). Lo único que echamos de menos era un poco de música ambiental en las zonas de esparcimiento. Vamos a volver seguro.

Um excelente e clássico hotel, muito bem localizado. Instalações muito boas, a limpeza perfeita em todos os espaços do hotel. Os quartos são grandes e confortáveis a cama, almofadas e lençóis de muito boa qualidade. Pequeno almoço variado e com qualidade. Várias salas de amplo espaço e muitos sofás, com um bonito terraço e esplanada de vistas bonitas. Todos os funcionários são atenciosos e simpáticos.

La verdad es que hay cosas buenas y cosas no tanto. El personal muy amable y la comida muy rica, buen buffet de desayuno y un dia comimos y rico. La habitación estaba bien aunque el baño era bastante pequeño y la ducha tenía moho. Además habíamos reservado una habitación Deluxe y nos dieron una twin normal y tras hablarlo con recepción no pudieron hacer nada porque ya estaban ocupadas las deluxe. Desde Agoda, que es con quien habíamos reservado, un servicio excelente, súper atentos y nos dieron una compensación por las molestias. El hotel está a las afueras de la localidad, lejos del centro, tiene piscina que se agradece porque hacia calor, te dan toallas... le pongo normal porque había cosas buenas y malas ..

I’ve never been so confused and lost in a hotel until this stay. I was unable to figure out how to find reception or my room or get anywhere! Part of the reason is because no staff member initially explained how to get to my room—taking one elevator down then going across a hallway and taking another elevator up. It’s a crazy hotel design. I felt like the hotel was understaffed during my visit. I stayed as a part of a tour group. The restaurant food was fantastic. The presentation was beautiful. Don’t skip dessert; it was fabulous. Our tour guide interpreted from Portuguese to English so we did not have the problems with the staff members as other reviewers have mentioned. Breakfast lay out was very nice. The grounds are beautiful. My room overlooked the valley and the pool. It had a small balcony. I opened the sliding glass door in the morning, and I listen to the sounds of birds. It was very calm and peaceful. The Jacuzzi was not heated. That was a big disappoin**ent. The indoor pool was a great warm temperature – it might’ve been warmer than the Jacuzzi. The interior pool area is all black, and it is difficult to swim for exercise because you can’t see when the wall is coming up. It feels like you’re in a burnt out building. I don’t know why they selected that color scheme. It is very dark. The gym was very minimal with only a few pieces of equipment. See my photo. There is a small museum on the grounds but it’s all in Portuguese. All the television channels were in Portuguese. The Internet worked well. As others have mentioned, the room layout is very odd. It is always damp because your shower and bathtub are kind of near the bed with no separation. I did not see any mold in my room as other reviewers reported. The room was large but a big portion was unusable at the entrance separated by a wooden slat wall. There is no reading light above the bed so reading before sleep is impossible. There is no make up mirror, and the hairdryer is a basic model, which takes a very long time to actually dry your hair. There were no areas to hang your bathing suit to dry . This was extremely frustrating since the hotel has two pools. I wasn’t here long enough to go exploring, but I could see an old church up the hill. This hotel is OK for one or two nights if you get a good rate.

No frills, a bit old/dated, but a killer value in a touristy region. Right downtown Regua, next to train station and several nice restaurants and tasting rooms. Just a couple min walk to the banks of the river. Many wineries within a 5-10 min drive. Mediocre mattress/pillows - but about as you'd expect for the price. I'd stay here again. Not sure if there is an elevator FYI.