Hotel berhampiran Faneuil Hall, Boston

服務：服務熱情周到，前台特別好有一個服務前台特別帥。 環境：環境極其美觀，雖然是舊樓，但是內飾非常新，新美式風格傢俱很喜歡。 衞生：整體上乾淨舒適，雖然是狗狗友好酒店但沒有任何異味，非常整潔舒適。衞生間的衞生也非常乾淨。

Our stay was absolutely brilliant- the staff are amazing, most comfortable bed I’ve ever slept in, and we got upgraded to a harbour view room. The only small negative is the location- however they make up for it by offering multiple ways to get downtown for free.

I stayed two days. The room was clean and amenities were not bad. We were almost satisfied with the service.

Hotel is clean. The breakfast was great over the 3 days. The service from front desk and bar was great. Only thing I wish they did up the rooms daily.

酒店很新，大堂在冷颼颼的雨天很溫暖，新酒店的好處是步入式淋浴間很方便。不好的地方就是一進房間赫然兩瓶水，每瓶盛惠3美金，真的離譜。

7 night stay using as a base to explore Boston area. Room was great with everything working. Beds comfy, fridge useful & shower powerful. Hector the manager checked us in & we found all the team were nice & helpful. Breakfast was ok apart from the meat. 1 day in 7 got bacon. Other days sausage. Thank goodness for the waffle maker. Location good to get to places like Salem & Boston. Just take care don’t miss the turning on or you have a 3 mile detour to get back. Overall pleased we found this hotel & would recommend

Al the personal are excelente! Claudia at front desk the very best. She helps you the minute you let her know you have a situation. All at front desk go out of their way to please you and solve all issues promptly. Janice the Maneger couldn’t be better. Hotel needs up grades beds are confortable. Breakfast is ok.

The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.

My experience with this hotel is truthfully one of the best so far. The service was beyond great I was treated with respect. Also the two gentlemen working at the front desk stayed patient while helping me when I was having trouble with my card to make payment. Would stay there again and most definitely recommend them to anyone looking for the perfect stay.

Stayed here a night in May while touring the area. The hotel is located in an office park but close to major roads. (It is also near the MCI-Concord, but you don't notice it unless you happen to drive by it on your way in to the hotel.) The hotel is a typical Residence Inn, so you know what to expect. The service was solid, and the room was nice. It is also convenient to most major attractions in the Concord area.