Hotel Boston dengan Spa

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

We were here for spring break and, as I always write here, it very much pays to be a Bonvoy elite member. Our titanium level unfailingly gets us upgrades and rooms on the upper floors as was the case on this stay. Views from the 30th floor are majestic. This was in a great location for us. Walkable to Boston Common and lots of food around. Check in is easy. They have the system where one comes in at street level and then up escalators/elevators to the lobby where we were quickly and efficiently checked in with very courteous service. Both the rooms we had on this reservation were delightful. Our mini-suite came replete with a large L-shaped sofa, plenty of space and a very comfortable king bed. I applaud Westin in particular, and Marriott in particular for installing large, purpose built showers in the ensuite bathroom. I love soaking in a tub BUT hate hotel rooms with a very shallow tub that is impossible to soak in, but has an over-the-tub shower. A purpose built shower is so much better so one isn't tripping getting in and out or constantly fighting with a clammy shower curtain. The shower in our room was excellent and large, fixed bottles of shower gel, shampoo and conditioner are also preferable to tiny bottles in my view. Bathroom lighting etc, all excellent. Our room had large windows, pull down blinds as well as thick curtains so it is easy to control the natural lighting you want. I don't watch TV but there is a large, wall mounted flat screen that looks great for those who do. The hotel has a large bank of very efficient elevators which I greatly appreciate. Never had to wait long even though the hotel was clearly busy. This may seem an obvious thing and is often taken for granted but I appreciate it when hotels get this right. Couple of things that annoy me at this level and, I admit these are minor and the bar is set very high when one stays somewhere like this. The first is the heating in our room which, though efficient, is very noisy when bringing the room up to temperature and required us to turn it off at night purely for noise reasons. This hotel also adheres to a practice I absolutely despise, although I know it is common enough these days and it's this: $25 added to your nightly bill per room, that gets charged whether or not you avail yourself of services like the Ingredients coffee/snack bar, or drinks in the Club, or room service. Don't use it? You lose it. In other words you get charged it regardless. I find this high handed and it ******s at me hugely and I end up making decisions like buying things I don't want or need simply because I will get hit with a $25 charge anyway. How do they justify this? If you want to extract another $25 from me per night, put it on the charge of the room rather than give me an ostensibly cheaper rate then hit me with a charge I can't avoid. This leaves a bad taste in my mouth and whenever I see it charged, often as a ”destination charge” or ”resort charge” it greatly irks me. Be pr

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My second stay at the hotel in a month. Really impressed with hotel services by everyone i encountered at The Newbury Boston. I had a late midnight flight flying out, so have requested for a late check out via trip.com comment box. When I checked in, the hotel told me they took note of my request on the trip.com booking and gave me a late check out. Appreciate the professional service at the reception! And the efficiency of trip.com on meeting my request and bookings 🩵 Thank you

The staff were very helpful and they upgraded us to a lovely spacious room with a fabulous view! The hotel is in a great location. Walking distance to the Pacific Mall, the museums, Newbury St.and many restaurants around. The Lucy Bar and Restaurant inside the hotel is excellent and the food was great! I recommend this hotel to everyone and will definitely stay there again.

First time in Boston, First time in USA and first holiday abroad in a long, long time, we wanted to go all out luxury. An 11th hour chat with a colleague who advised us to stay in the Back Bay Area saw me change hotels to the Four Seasons. The location is perfect, directly across from the Boston Public Gardens and our room choice reflected this. The hotel is best described as a big modern box with the rooms smaller boxes within it. I’ll be honest, reading the hype about Four Seasons, I was expecting old school grandeur in the entrance and the public areas but there was none. Arriving, you go from the car drop off through a set of doors into the foyer and are met straight ahead by the reception desks. It’s a modern, stand up check in. I honestly felt that we’d entered the back door of the hotel! We’ve stayed in some lovely, five star and deluxe hotels in the past and my expectations for this standard of entrance and foyer were not met. (The hotel has a distinct lack of public space, there are one or two seats in the foyer but no large lounge area. A coffee shop and small restaurant/bistro are on the ground floor. The hotel and the room were immaculately clean. We went with a front facing Deluxe Garden View Room with One king bed. The view was lovely, as we went in October the colours of the trees across the street were beautiful. Room itself was not huge, but comfortable with a nice table and chairs at the window. The bathroom was small but well appointed with a shower and bath. Staff could not have been nicer and more accommodating, allowing us an earlier check in and late check out plus giving us access to the hotel amenities until we left at 5pm. This included an internal courtyard which we viewed but looked a bit windy so we didn’t go in. As we only had two days and a night in Boston we wanted to explore the city so didn’t spend much time in the hotel and never got to see the pool. We had in room dining on arrival for a late lunch which was very nice in the form of a club sandwich to share. On the Saturday morning I joined executive chef Patrice Martineau for the “Run Club” a fantastic experience seeing beautiful parts of the city on a run which is free for guests. One of the most memorable experiences of any hotel stay. Sadly we didn’t get a chance to experience the Chef’s team’s amazing breakfast as there was a 30 minute wait when we arrived at the restaurant, which surprised us for a hotel of this standard, we’d never been asked to wait for breakfast before. The restaurant manager insisted he could get us in, but the moment had passed and we decided to grab something externally and explore Boston. This led to a very accommodating reduction in our bill which was extremely nice of all concerned. We were extremely grateful for the kindness and level of service by all staff, the location was perfect to explore the city and the hotel is immaculate. In summary, comparing with other luxury hotels we’ve been in, we had higher exp

訂這家酒店時猶豫了很久，看評論褒貶不一。但價格確實低於其他五星級酒店，所以還是訂了...時而有門童，時而沒有門童，他即使看到你拎行李，也不會過來幫你拿的，衹是遠遠的看着...住了兩個晚上，唯一感受到的服務是保潔阿姨傍晚會來敲門問有沒有需要幫助的剩下已經感覺是自主酒店了…設施確實很老舊了，床邊櫃底下放了一個巨明顯的多功能插座，要充電衹能把多功能插座的其他插頭拔了才能充電...住了這麼多五星級酒店，這是頭一家沒有USB插頭的酒店...即使酒店營業很久了，也該更新設施了...地毯像是很久沒洗的了，油點已經到處都是了...裝修絕對配得上50年前的五星級酒店，現在已經...來波士頓之前住了紐約時報麗思卡爾頓，衹想感慨麗思卡爾頓你怎麼了…沒有任何進步與改進，衹能眼看着同行把你超越了吧

It was a quick trip, I didn't get checked in until 3am and left out @9 am. The room was very clean. I was able to grab a quick bagel thanks to the free breakfast buffet. My car was waiting for me and my bag was place in my car by the attendant. Once I was home checking my emails I realized my stay was prorated and I was not charged a full day. I really appreciate them for noticing and applying the credit. I will be choosing Embassy Suites for future trips to Boston.

Hotel was clean. Staff was wonderful all around. No room service but you can order and pick up. Only had appetizers and they were ok. Pricey from Tamo. Breakfast at Alure was excellent. Had coffee and breakfast sandwich at Cafe kiosk. Was surprisingly good. Used Uber/Lyft when needed. Felt safe walking but only did so during daylight. Would book again. Pricey but worth it.