Christina
11 Mei 2022
Last minute booking due to another hotel being overbooked. Upon arrival toilet not flushing (purchased plunger), bugs in room, 1am in morning woke up to floor being flooded with water and saw the water running out of pipe with water wet on ceiling even above me in area. I walked to the office and was closed. I called Emergency number on sign and it just rang till clicked off over and over. Tried calling hotel number and also no answer. I had to throw out items damaged on floor and ended up staying in my car wide awake till morning. Morning grabbed my belongings that had put up high on desk and scrubbed my feet in pool till could get to a gas station to scrub my feet not knowing what was in the water all through the room. Went in office and told front desk agent what had happened and would like to be refunded for stay at least since had damaged property, room flooded, and no answer on emergency number. It left me with no choice, but to stay in my car wide awake till morning. I was told would tell management to call me and never did.
Terjemah