Hotel Cairns dengan Sarapan

Great pool, very clean , excellent breakfast , yummy cocktails , dinner was amazing.  Only one thing bad was the pool sun lounges, the are very uncomfortable I had to sit in a bean bag.  Just to add gluten free eating for coeliacs was great seperate toaster for breaky and freshly cooked eggs and bacon on request. Very happy !!

Very comfortable night sleep, room was clean staff were helpful. Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.

Amazing hotel with a feel of comfort and welcoming atmosphere, the parking made it convenient, the shower was great , Italian , Brazil and Ozzie staff running the place can’t go wrong here

Reasonable price for a wonderful service Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too. The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!

Excellent resort. Very large, with 3 fantastic swimming pools, bar, restaurant, mini golf, pedal karts, and many activities to do within the resort. The location is good, only 10 minutes from the center by car. Tidy and clean rooms, with cool air conditioning that helps with the hot Cairns weather. We would definitely return.

The hotel is in a very good location for exploring Cairns, a short walk to the harbour and even shorter walk for all kinds of restaurants, the hotel has its own restaurant where they serve a BBQ type meal with the meats being carved at your table. The receptionists are very friendly and helpful, Francesca was really lovely, there’s three lifts to all floors, our room 718, was very clean and tidy, lovely cool cotton sheets on a massive bed, a large TV and coffee and tea making facilities, the shower and toilet was ok maybe a bit dated but it served a purpose, the room was cleaned with fresh towels every day, we had breakfast in the hotel which was $25 each, its buffet style so have as much as you need, the restaurants around the hotel are very eclectic, but YaYas’ Greek restaurant is fantastic, the food the staff the atmosphere are all great, highly recommend you try it. All in all the hotel is at the heart of Cairns and all it has to offer.

I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again

Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing. Walking distance to all restaurants and major shops. They make good coffee in the hotel bar too! They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them. Friendly staff and overall a great home for us while we visited Cairns!

We were a group of 4 and we had 4 singles beds with was fine and we stayed 3 night. Room was basic but fine enough for us. Small mini fridge, tea coffee and kettle. We had paid for continental breakfast. The first morning was okay with just a very basic choices of cereal, toast, croissant, packaged cheese and sliced ham, some Greek yogurt, and tinned peaches, and whole fruit. Basic sachet instant coffee available for free but machine coffee was five dollars. What was very disappointing was for the other two mornings there was no yogurt no croissants and no fruit . When asked if they had Greek yoghurt they said they had run out and didn't have any . To me this is very unacceptable considering there is a Woolworths directly across the road from the hotel. No excuses to have run out of food for a breakfast that is paid for . The only option left to eat was either a slice of toast or a bowl of corn flakes ... absolutely ridiculous considering you pay for a continental breakfast.

A well presented accommodation with everything you need. I really liked the front desk hours. They are open till 10.30 pm. The only setback was that the wi fi didn't work.