Hotel Zhoushan dengan Sarapan

住的是一個270度視角豪華大海視角房～超驚喜的！！大的感覺可以在房間裏跑步了…從酒店裝修可以看得出來，老闆相當用心了！屬於會無數次選購的民宿！ 衞生：不用説 ！一客一換 ！無論是廚房衞生間還是房間都很整潔 設施：很新！應該是近兩年剛裝修不久的！ 服務：最讚的就是服務了，碼頭接送老闆也會親自來接送，並且在路上會給我們介紹這個小島。非常友善的告知哪裡好玩～又於是帶父母過來休閑遊，所以除了酒店包含那一頓早飯之外，我們中午晚上也在這邊用餐了，因為看着環境比較衞生，比外面上的要乾淨的多，關鍵不用多走路，提前點好才下樓就能吃飯了。很好吃！！這一點是我沒有想到的！早飯準備的也相當精緻，老闆説了管飽哈哈哈哈！

房間很乾凈，整體佈局很温馨，位置很不錯，對面就是烏石塘景區，邊上也有很多海鮮排擋，去普陀、南沙都很方便，老闆很好，推薦的飯店也都很好吃，酒店九宮格的早餐也很出圈，是下次還會想再來的酒店。

Love everything about the hotel. The breakfast and lunch were very good and delicious and luxury eventhough it was vegetarian food. The landscape was green and so quiet. Beautiful garden around our rooms. Perfect for recharge our energy and refresh our soul and mind. Location is very near and in walking distance to Guanyin Fajie.’

We got upgraded to a room with balcony. The rooms are spacious and the view was fantastic. We are vegetarians and the receptionist arranged special vegetarian dishes for us which were delicious. Also they arranged at a time suitable to us. There is a beach about 10min walking distance from the hotel but one can’t swim in the beach but a good view. Also Shang Hai Qi Guan is a 30 min walk with a fantastic view of the island from the top. Overall a great stay. We just stayed for one night.

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

除了貴沒啥可説……服務?什麼是服務?島上看不出來，衹要有錢啥都好説 這個利慾薰心的社會啊。號稱這島70年代是小香港。香港消費希望大家都懂……説住滿了人，其實就一家，其他房間都空着……早上醒來發現了蜈蚣，萬一被咬就麻煩了……

Service by the guy who picked us up from the airport is excellent. 10/10!!! Our luggage was damaged during the flight, he called someone to help us repair it. We were short on time for the ferry sailing to Mt Putuo due the weather conditions, that day sailings will be cancelled, (we got to chat in the van when he picked us up from the airport), he said we can just leave the luggages at the front desk and then hurriedly sent us to the port, good thing we made it. That's superb customer service!!! He didn't even want to get a tip, eventually we gave him some dried mango packs from the Philippines. The front desk guy though is a different story, he was super slow, did not know how to handle checking in of foreign passport holders I think. He has our passports and had to ask us our birthdays!! It was also difficult for him to understand the visa dates (expiry and issue dates), and he kept on asking when we arrived, it is just there stamped opposite the visa page, we just actually arrived that day, this is our first hotel. Anyway, free pick up from the airport is best and free sending to the port and then lastly also to the bus station. Great service.

Absolutely unacceptable experience. This was one of the most disappointing hotel experiences I’ve ever encountered. We were never been told that the air-conditioning would be turned off during the night. Because of this decision, two of my family members overheated and their faces turned red, and eventually everyone in the room developed a fever. When we went to the counter to ask for help, we were told that the hotel shuts off the aircond because “most customers prefer a 养生 environment.” This excuse is completely unacceptable. If some guests want warmer temperatures, they can adjust it on their own. Turning off the air-conditioning for all guests is irresponsible. Instead of solving the issue, the staff pushed blame around, avoided accountability, and finally offered us a fan as a “solution” , after we had already paid full price for a room that should have proper cooling. Only when I finally raised my voice and demanded to speak to the manager ,they decide to turn the aircond back on. What’s the point of staying here If guests have to fight just to get normal air-conditioning, what kind of hotel is this? This whole experience completely ruined my trip. The front desk service was equally disappointing. They were unfriendly, unresponsive, and dismissive. They ignored us while chatting among themselves and only responded when I raised my voice. This behaviour falls far below professional standards. I have stayed in many hotels, and I have never experienced such unprofessional and irresponsible service. I do not recommend this hotel.

Service was good, from the helpful shuttle bus drivers to the prompt service of the technician-we had difficulty turning on the TV initially. However, we were confused about the shuttle bus stops stated by the hotel as there are designated hotel shuttle bus stops which are different from the different temples stops where only the public buses can go. The breakfast spread was not big but adequate. The hotel room was comfortable although not big. I like the Zen design. The windows were open when we entered the hotel room, hence there were two flies in the room. We turned on the electric mosquito repellent. Luckily, they did not disturb us. The attendants should not open the windows when doing room cleaning lest insects go into the room. The island has many trees so there are insects-mosquitoes, flies etc around. The room walls are thin though. I could hear the neighbouring rooms talking along the corridor and the room attendant coming by to their rescue saying he is the room attendant. The hotel is a few minutes' walk from the sea, good for an evening walk. Overall, the quality is good and the hotel room was comfortable. Definitely a hotel I could return to.

客房舒適度 客房寬敞明亮，床鋪舒適，環境安靜，採光好有茶具 住客表示睡得很好 設施設備 酒店設施齊全，網絡超快，