Cari Hotel 4-Star di Zhoushan

住的是一個270度視角豪華大海視角房～超驚喜的！！大的感覺可以在房間裏跑步了…從酒店裝修可以看得出來，老闆相當用心了！屬於會無數次選購的民宿！ 衞生：不用説 ！一客一換 ！無論是廚房衞生間還是房間都很整潔 設施：很新！應該是近兩年剛裝修不久的！ 服務：最讚的就是服務了，碼頭接送老闆也會親自來接送，並且在路上會給我們介紹這個小島。非常友善的告知哪裡好玩～又於是帶父母過來休閑遊，所以除了酒店包含那一頓早飯之外，我們中午晚上也在這邊用餐了，因為看着環境比較衞生，比外面上的要乾淨的多，關鍵不用多走路，提前點好才下樓就能吃飯了。很好吃！！這一點是我沒有想到的！早飯準備的也相當精緻，老闆説了管飽哈哈哈哈！

位置離南沙東沙都近，房間屬於新中式，裝修服務都很不錯，有一點要注意洗浴是透明的玻璃，家庭出遊記得和老闆溝通下，別定到這個

We had a lovely stay at Sea Cliff Hotel for May 1st break. This is what I liked: - buying ship ticket for May holiday was mission impossible, starting with Tickets App not accepting foreign passports. Hotel helped me with arranging the tickets both ways, even after there were no tickets online (sold out in 20 min) - they arranged a pick us up on arrival and brought us back to the pier on departure - hotel has an excellent sea view location, very silent and sea centric rooms, same for restaurant - everything is modern, I specifically liked ability to share Apple screens on TV in the room, great way to review photos and watch own movies in the evening - good breakfast 8 to 9AM, you can come 8:45 and enjoy a late breakfast as well; we also had late lunch in hotel restaurant on arrival, great food, great to seat outside, flexible working hours (not closed 14-17!), actually I liked their meals more than what we had on the main beach top restaurant, finally reception can brew you a coffee though bit hot - there is 20 min walk from the hotel for a great bay and coffee place to watch sunset, excellent experience and no need to wake up early - hotel was always online on WeChat to address any issues or questions, including how to organize a day, fantastic services! - hotel has own beach area, looks like good to swim, I will consider for summer, water is clean on the island, and this is just couple of hours from Shanghai - small drawback: fishing boats pass by from early morning, this may disturb your morning sleep ;) - other thing the bed is a bit too hard for my back, but where did you see soft beds in China? Overall: highly recommended!

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

Service by the guy who picked us up from the airport is excellent. 10/10!!! Our luggage was damaged during the flight, he called someone to help us repair it. We were short on time for the ferry sailing to Mt Putuo due the weather conditions, that day sailings will be cancelled, (we got to chat in the van when he picked us up from the airport), he said we can just leave the luggages at the front desk and then hurriedly sent us to the port, good thing we made it. That's superb customer service!!! He didn't even want to get a tip, eventually we gave him some dried mango packs from the Philippines. The front desk guy though is a different story, he was super slow, did not know how to handle checking in of foreign passport holders I think. He has our passports and had to ask us our birthdays!! It was also difficult for him to understand the visa dates (expiry and issue dates), and he kept on asking when we arrived, it is just there stamped opposite the visa page, we just actually arrived that day, this is our first hotel. Anyway, free pick up from the airport is best and free sending to the port and then lastly also to the bus station. Great service.

非常好！從酒店位置到軟硬件都很棒！酒店自己就是左岸公路最佳觀景點之一，距離左岸公路最佳日出日落環境台左岸咖啡400米，酒店2024年運行，設施很新維護的很好，床品舒適，洗浴三件套都是歐舒丹的；每棟樓都有泳池；有私家沙灘:餐廳好吃衞生實惠。還有最好的是服務，家庭出行放心定就好了。價格可能是略高周邊民宿一點，但絕對值！適合:發呆、遛娃、治癒、放空、吹牛。藍天、白雲童話世界的入口！

It appears efficiency is a key at this hotel. Requests were actioned very promptly. Cleaning staff did a nice job. Room was a good size and mostly in good condition. Plenty of stains on the carpet in the room though, and the room entry door frame was partly torn away from the wall. Service was very good, though it was four days before any staff so much as smiled. Efficiency but not much in the way of warmth towards guests. While some rooms are non-smoking, most of the hotel seems fair game for smoking including halls, washrooms, elevators, etc. Cigarette butts to be found and smell throughout. Apparently the hotel must be very pet friendly given the dog that was brought into the restaurant at breakfast. Acceptable all around, but not sure I would opt for this hotel again.

Absolutely unacceptable experience. This was one of the most disappointing hotel experiences I’ve ever encountered. We were never been told that the air-conditioning would be turned off during the night. Because of this decision, two of my family members overheated and their faces turned red, and eventually everyone in the room developed a fever. When we went to the counter to ask for help, we were told that the hotel shuts off the aircond because “most customers prefer a 养生 environment.” This excuse is completely unacceptable. If some guests want warmer temperatures, they can adjust it on their own. Turning off the air-conditioning for all guests is irresponsible. Instead of solving the issue, the staff pushed blame around, avoided accountability, and finally offered us a fan as a “solution” , after we had already paid full price for a room that should have proper cooling. Only when I finally raised my voice and demanded to speak to the manager ,they decide to turn the aircond back on. What’s the point of staying here If guests have to fight just to get normal air-conditioning, what kind of hotel is this? This whole experience completely ruined my trip. The front desk service was equally disappointing. They were unfriendly, unresponsive, and dismissive. They ignored us while chatting among themselves and only responded when I raised my voice. This behaviour falls far below professional standards. I have stayed in many hotels, and I have never experienced such unprofessional and irresponsible service. I do not recommend this hotel.

We are a big group. Good shuttle service going to hotel. However going back, they didn't inform us that their big van had issues. So when we were there for going back to the ferry, we had to go in batches. Other than that, the trip was peaceful. Outside resto is very famous but food was not spectacular but it was okay. Room smells moldy or cigarette, we got the rooms with windows. Strong shower, nice smelling shampoo, conditioner and lotion.

Lovely location, we stayed in a room with a Seaview. The view from the balcony was truly beautiful, we ate at the Westin (they offer a breakfast and dinner buffet), they also have a vegetarian restaurant behind the main restaurant area. Definitely recommend this option for meals, the quality is great and the buffet is from 530pm - 9pm. Access buffet tickets through scanning the code, don’t let people trick you into buying tickets at higher prices, ask for the QR code/ mini program to buy meal vouchers. We were tricked into buying meal vouchers through the hotel as we arrived for a slightly higher price. Then soon learnt that you can buy them for cheaper on their mini program! Beach access - locals need to show ID and pay 10rmb. Although we had mostly cloudy days, the environment is very comfortable and the food from the Westin was delicious.