Dengan penginapan di KOKO HOTEL Sendai Station West dalam Sendai (Pusat Bandar Sendai), anda akan berdekatan dengan Sendai Ginza Street dan Pasar Pagi Asaichi. Hotel ini berada 14.3 km dari Sekisui Heim Super Arena dan 0.5 km dari Pusat Maklumat Pelancong Bandar Raya Sendai.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan mesin layan diri.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi.
Selesakan diri anda di salah sebuah daripada 170 bilik berhawa dingin, yang menampilkan pendiangan dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi meja dan cerek elektrik, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..
"I had 2 stays here, both 4 nights but different experience.
First one was great, polite staff and everything was good.
Second stay left a bitter taste, first the staff at the reception looks like a manger, make, 20-30yrs old, when he speaks English he’s definitely not that polite. When u ask to change coins for the washer he sad nothing, no smile, very shocking from a Japanese hotel and from a management role. Maybe because I am foreigner so he doesn’t care?
The other disappointment was this hotel cleans on the 3rd day, I left a sign: no towel needed on the door. Came back with no clean, I called the reception, a male staff couldn’t understand what I was saying,I don’t think he speaks a lot of English, which is ok, so I spoke Japanese.
He told me: in Koko Sendai west, as long as you put up a sign, we don’t come in the room. Both signs mentions nothing about this, one sign is :no need to change new towel. Other one is: do not disturb. This Koko hotel makes up their rule. GREAT. Not speaking English is not a problem but the attitude is very unpleasant. He gave me this feeling: well sorry I am not going to do anything and you are a foreigner so I don’t care.
I don’t know why 2 stays can have such big differences and this makes me question how the standard is kept."