Hotel Sendai dengan Sarapan

"the hotel location is really good. breakfast is decent. staffs have service mind and willing to help you. However, it would be great if staffs have some information around the areas. As we were at the hotel during New Year period. staffs recommended some of the restaurants/bar without knowing if these places were closed at that time."

"I had 2 stays here, both 4 nights but different experience. First one was great, polite staff and everything was good. Second stay left a bitter taste, first the staff at the reception looks like a manger, make, 20-30yrs old, when he speaks English he’s definitely not that polite. When u ask to change coins for the washer he sad nothing, no smile, very shocking from a Japanese hotel and from a management role. Maybe because I am foreigner so he doesn’t care? The other disappointment was this hotel cleans on the 3rd day, I left a sign: no towel needed on the door. Came back with no clean, I called the reception, a male staff couldn’t understand what I was saying,I don’t think he speaks a lot of English, which is ok, so I spoke Japanese. He told me: in Koko Sendai west, as long as you put up a sign, we don’t come in the room. Both signs mentions nothing about this, one sign is :no need to change new towel. Other one is: do not disturb. This Koko hotel makes up their rule. GREAT. Not speaking English is not a problem but the attitude is very unpleasant. He gave me this feeling: well sorry I am not going to do anything and you are a foreigner so I don’t care. I don’t know why 2 stays can have such big differences and this makes me question how the standard is kept."

"Hotel Green Plus has a very strategic location, within walking distance to Sendai Station. It is easy to reach even with luggage, as there is a lift accessible from the skywalk. The hotel is located in a lively covered shopping street and is directly opposite the famous Ichiran Ramen, which makes dining and shopping extremely convenient. Although the main entrance has stairs, there is actually a hidden lift that provides access to the hotel lobby and guest rooms, which is very helpful for guests with luggage. The staff were kind and helpful throughout our stay. A young lady at the reception patiently helped me make several calls to my desired restaurant to assist with a reservation. A male receptionist even helped carry my luggage to the shopping street, which was truly impressive and very touching. Overall, a convenient stay with warm service and excellent location. Highly recommended"