Cari Hotel 4-Star di Sendai

The first thing I'll write about Richmond Hotel Premier Sendai Ekimae is the good location. It's right next to Aobadori Station, but there is only a stairway down. An elevator is located not too far away, and I'll get to that in the last part of this review. The lobby of the hotel has a nice ambience, and the hotel offers one complimentary drink and a complimentary bowl of soba noodles. Since the majority of hotel guests take advantage of these offers, the lobby and bar can be crowded during both day and night (until 22:00). The staff whom I interacted with, especially the young lady upon check-in, were all very friendly and helpful. Water coolers are available on each floor next to the elevators, so if it's late at night and you're out of water, you don't have to go far. This is a good service by the hotel. I really like the fact that from the ground level, you can take the elevator directly up to your room floor, bypassing the usually busy and crowded lobby. When it comes to sound insulation between rooms, unfortunately this was not too good. I was able to hear my neighbours banging their limbs, suitcases, clothes hangers etc. against the walls. I didn't really hear talking, but that's probably because my neighbours were Japanese and talked to each other in low tones (non-Japanese people should emulate this). As for noise from the streets, my room faced another building (which was what I requested), so I didn't hear much traffic noise. The shower temperature in my first room fluctuated badly. It would be hot for about 30 seconds, then it turned cold for a minute, then hot again for 15 seconds, then cold again for a long time. The hotel staff helped me switch to a different room, and the shower temperature in the second room was fine. The furniture in the rooms are a bit old, but that's not a big issue. The fridges on the other hand are too small and not cold, the hotel should purchase larger and better units. A nitpick of mine is having to use the television to choose the 'Do Not Disturb' sign for the cleaners. I'd much rather a switch next to the door, or the traditional sign to hang on the doorknob. I did not have breakfast at the hotel nor did I use any of the facilities, so I have no comment on those services. Overall, I had a good stay at this hotel and would recommend it to others. I hope that in the future the sound insulation between rooms can be vastly improved, and that the hotel can provide physical 'Do Not Disturb' signs or switches. Side note: If you have large luggage and need an elevator, you have to walk south just a little along Atagokamisugi-dori, and soon you'll see an elevator to the underground station. When you get into this elevator, get to the lowest level, and when walking to Sendai station via the underground passage, there is another elevator in an oddly-angled corner. Period of Stay: March 2026

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

Almont Hotel Sendai is a nice accommodation that I would recommend for those visiting Sendai. The location is very convenient with only 5-10 min walking from Sendai station and with Lawson, 7-11, Family mart along the way. The room is not that big but if you arrange your suitcases and stuffs well, it’s quite comfortable for 2 people to stay. Public baths are on 3rd floor (female) and 4th floor (male) with washing machines, ice maker, and drinking water dispenser inside. (It is super convenient to stay on the same floor as public bath!) Breakfast is also a highlight with a variety of foods (mainly Japanese). The hotel staffs are polite and helpful. I would stay here again if I visit Sendai next time.

The hotel is clean. Location is great. Room is good although it is small as same as most of hotels in Japan. Free onsen for guests. Breakfast is very good. You have local dishes and hot food station. They have Gyutan, Shiroishi noodle, seafood rice and other Japanese food. Only a bit confusion for parking your car and reception tried to fix the issue. I recommend this hotel for everyone stay in Sendai.

It was a perfect stay. Everything including amenities, services, beds, facilities was awesome. Room is very clean and new, employees are so kind. Especially, we had left our belongings in the safe, and realized it after we arrived at tokyo. We made a call to this hotel and the manager handled this situation very professionally! They made a delivery to tokyo, which arrived early in the next morning, so we are now at narita airport without stopping by sendai again!! Definitely willing to stay here again if I have a chance to visit sendai again. Thank you so much!

Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice.

Upon arrival, there was no reception or greeting. Unfortunately, due to an issue with the reservation, the hotel did not show flexibility in resolving the matter, and the interaction felt unfriendly. As a result, the check-in experience was disappointing, and the hotel felt rather cold and unwelcoming.None of the front desk staff spoke English, which made communication very difficult. If the hotel does not intend to accommodate international travelers, it might be more appropriate not to list the property on international booking platforms.

Dinner is the best, breakfast is good. Service is superb. But need to rush for dinner since the hotel will give you only 2 hours and there’s no English at the sign of each menu, so we need to walk around and look inside of every pots. One more down side, when there’s a strong wind, you will hear the sharp noise from the wind leaking through the windows.

Good hotel that was very close to Sendai station. Conveniently located around lots of different places to eat and shop. Room was as described and staff were friendly and helpful.

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.