Cari Hotel 4-Star di Sendai

I had a pleasant stay with my friends for 7 days. The price was so good that we decided to have our own room for each of us. The size is decent, I could wide open my large luggage without any trouble walking around the room. The location is not bad, like 10mins walk from the JR Sendai Station, and quite close to the most popular restaurants in Sendai.

The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly.

Very cosy room, the room was just enough for two people, very good breakfast, even though the dishes are the same every day. The public bath is not big, and I really dislike that a female staff member walks into the men's changing room where people are completely naked.

We booked this stay very last minute as we needed to stay a night due to flight diversion. But it turn out to be the best stay we have for the whole trip! The room was spacious and comfy. The bathroom was clean. The lounge area was stocked with different amenities you may need for your stay, some light snacks and even a play area for kids. Furthermore, I had some issues that I has to settle through phone and they kindly borrowed me a phone at the reception. I would stay at their chain again!

There are nice staff and wonderful equipment in this hotel. It’s my first time to stay here for three nights. A room offers comfortable twin beds. Soft and supportive mattress, clean bedding let me sleep comfortably. Considerate staff actives to offer services to me when it rains outside. All in all, hotel Keihan impressed me deeply, and I will come back undoubtedly!

Reception at 5 pm was efficient and I didn’t have to wait. Street level provides access to two lifts that take you to the second floor reception area. Wifi worked well and the air conditioning was good especially in the cold weather. Rooms are not huge but adequate size. I booked a larger room of which there are a few. House keeping was also good, though guests need to request daily services by placing a card on the room door otherwise daily service is not provided. The two lifts can be slow especially during busy times such as morning checking out. The location is good being about 15 minutes walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc. The hotel is five minutes walk to the covered main shopping mall-street which are common in Japan. There are major shopping malls in the central train station area. There are also many nearby restaurants that should suit most people’s budget and type of food. Beef tongue is a specialty in Sendai and many restaurants offer it at various prices. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30 minutes of the hotel such as temples and museums. Overall a pleasant stay and happy to visit again.

Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice.

Very near to Sendai station just walk on upper walkway to AER building cross the road that you don't have any problem with luggage. Bed is comfy and breakfast had more variety which filled your day with good food. Staff are very welcome they will recognize you immediately when you walk in to check in after you left your luggages with them in the morning. Definitely will come back again.

A very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.