Hotel Fez dengan Sarapan

The experience we had at another Riad set very, very high expectations, so read this with that in mind :) I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.

很漂亮的Riad，進門就讓人眼前一亮，店主是個漂亮小姐姐，人很nice很熱情，喜歡😘下午太曬了回來歇着，房間還沒打掃好小姐姐也優先安排，還會安排mint tea，很愜意❤️ 房間很大很乾凈，長條形，排水也完全沒有問題。早餐在樓頂，可以看到Fes老城的全景，很棒的view，早點去比較不曬哦～ Riad就在老城的外圍大路上巷子口，跟着map能看到牆上的標，很好找，完全不用擔心在Medina迷路，記得到門口按鈴～敲門可能聽不到哦～

Tucked away in the labyrinth alleys of the Medina, Riad Algila transports one into a world of tranquility & elegance. The riad's meticulously adorned courtyard with gentle tricking of water from the fountain, swaying green trees and intricate tile work serves as a peaceful sanctuary from the bustling city outside. Our 2 day stay was nothing short of enchanting. Rooms were spacious and comfortable, adorned with traditional Moroccan decor with modern amenities, provided a luxurious retreat after a day of exploration. The staff always attentive with insightful recommendations, made all the difference to our stay. Riad Algila truly embodies the essence of Moroccan hospitality offering a respite of calm and beauty amidst the vibrant tapestry of Fes.

Классный риад! Дизайн внутри произведение искусства! Все прилично, чисто, гостиная вызывает восторг, номера тоже оформлены круто, санузел в порядке, никаких приколов и не приятных моментов не было. Менеджер отеля приветлив, поможет вам с вопросами и хорошо говорит по-английски (лучше пишите в вотсап). Хотите пожить в необычном, атмосферном и очень красивом месте, заселяйтесь без раздумий. Советую. Находится посреди медины, и придется немного поплутать в поисках, но это будет со всеми риадами внутри, тут либиринт) Кому-то в медине кажется грязновати, опасно, не понятно куда идти, но тут бояться нечего, и есть указатели на домах. Там же рынок и достопримечательности, почти все обходится пешком кроме смотровой площадки на верху города.

A private and beautiful hotel outside the Medina, Hotel Sahrai is a good choice for travellers looking to reside outside the hustle and bustle of the old city. The amenities provided were top class though the breakfast selection and dinner quality could be improved upon. The hotel sits on top of a hill and the rooftop provides a beautiful view of the old medina and Jewish quarters. This is a good choice if you have a lot of luggage as cars are not allowed to drop you in Riads inside the Medina.

No more support We were unable to reach the hotel because our Qatar Airways flight through the Middle East was cancelled due to the war. We had booked three double rooms. I contacted Trip.com for assistance, and also reached out to the hotel directly via messages and email to explain the situation. Unfortunately, we did not receive any support or response at all. In contrast, many other hotels in Morocco were understanding and offered free cancellations or flexible rescheduling. This hotel, however, was extremely rigid and showed no consideration for our circumstances. I was initially very impressed by the hotel’s décor based on previous reviews, but given this experience, it’s something we will seriously reconsider if we ever return to Morocco in the future.

My stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager. We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay. Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day. At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay. The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring. What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place. I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.

Service de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous. Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne. Chambre propre et literie confortable Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement . Le support de pommeau de douche cassé, il fallait le tenir à la main Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours) Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri ) Crepe et brioche préparé sur place, elles étaient très bonne Emplacement parfait , juste à côté d un de suq de la vieille médina Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r) Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté) Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej Dans l ensemble séjour agréable et rapport qualité prix correcte

Love this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.

酒店的 WiFi 覆蓋範圍特別全面，不管是在房間裏、大堂裏、餐廳裏，還是在走廊的角落，WiFi 信號都很強，不會出現斷連的情況。我在酒店的各個地方都測試過，網速都很穩定，刷視頻、玩遊戲、下載文件都很順暢。對於需要隨時上網的人來説，這樣全面穩定的 WiFi 真的太重要了