Hotel Cebu dengan Sarapan

My husbands office often choose Bai hotel not only bec it is near his office site, but bec of the ambience, cleanliness and excellent customer service. The breakfast spread was really impressive. We enjoyed our stay, and we will definitely be back!

We visited Cebu's second best premium hotel over the weekend to relax and celebrate my wife's birthday quietly. The room was pleasant, but the wooden floor tiles occasionally felt hollow, indicating there might be an issue. I requested butler service, yet it took several hours and multiple follow-ups, which was disappointing for a five-star hotel. The breakfast was underwhelming, especially considering Fili Hotel, a more affordable and superior option than Nustar. I didn't enjoy their breakfast at all. The pools were under renovation; fortunately, one was available for swimming with the kids, but it would have been better if all facilities were operational. Overall, the hotel's readiness seemed lacking, and the staff appeared passive. During check-in, the staff's attitude was unhelpful; the lady was stressed and didn't explain breakfast details or hours, merely handing over the key. I likely won't stay at Nustar again and would prefer Fili if I return. For family stays, I recommend Fili over Nustar.

Прекрасный отель на берегу моря. Небольшой, состоит из 8 номеров (на сколько помню). Все номера большие, чистые, красивые. Нет телевизора, но для нас это не имело значения. Есть свой риф, где можно поплавать с черепахами и разными рыбками. Организовывают транспорт с водителем, чтобы съездить к акулам и водопадам. Очень вкусный ресторан при отеле. Нам все очень понравилось, мы даже из отеля не выходили. Советую всем.

Staff were really friendly and helpful. From the check in to restaurant staffs. The housekeeping staff were awesome. They did a really good job keeping our rooms neat and tidy everyday. Breakfast buffet was basic and had plenty flies but it’s a resort so it’s pretty much expected. Could appreciate some sort of a deterrent . Hotel beach front was great compared to crimson. Would suggest some light music for ambience. Location of the hotel is convenient. The children enjoyed the 3 swimming pools and the Mrs loved the spa. Overall they lived up the 4 star resort hotel experience and expectations.

⭐⭐⭐⭐⭐ We had an amazing stay at Mercure Hotel! From the moment we arrived until check-out, everything exceeded our expectations. The rooms were clean, spacious, and very comfortable. The staff were incredibly friendly, welcoming, and always ready to assist, making our stay even more enjoyable. We loved the pools, especially the infinity pool, which offers a beautiful view and a peaceful atmosphere. The beach area was also well-maintained, and the overall ambiance of the resort was so relaxing—it’s the perfect place to unwind and escape from stress. One thing we truly appreciated was their luggage storage service. Before our stay, we went to Boracay first, and Mercure allowed us to safely leave our luggage at the hotel. It made our trip so much easier and hassle-free since we didn’t have to carry all our bags with us. After our Boracay trip, we simply returned to Mercure and enjoyed our family getaway. Overall, we were extremely satisfied with our experience. Excellent rooms, outstanding service, relaxing facilities, and thoughtful hospitality. We highly recommend Mercure Hotel and would definitely love to stay here again!

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

Fantastic stay and real island getaway!  View and waters are amazing, food was included in our stay (breakfast and dinner) and there are many free activities to take part. The view are spectacular! The rooms were clean and spacious for 2 pax- can fit up to 4 pax.  Favorite activity was to fish from the lagoon and watch the baby shark (white shark) feeding at 1130am and chilling at the hammock infront of the rooms.  Massages are quality if you want some wave asmr as they are done in the outdoor huts but only can do 1 hour blocks and require quick booking/advance booking as the masseuses are limited.  wifi connections are good islandwise but it’s more of chillax resort. The rooms have netflix and youtube.  do bring some night snacks or simple lunch as their restaurants close early at 9pm and ferry out are only during the lunch time

I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy. My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi. To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark. The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering. Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out. My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner. My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A. I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.

Had a great stay at Solea! The facilities were clean, the staff were friendly and accommodating, and the pools were enjoyable. Overall, it was a wonderful experience. Hoping for an earlier check-in option next time. Thank you!

The hotel is older but clean. The staff is helpful and courteous. We enjoy this hotel. Park mall is right across the street and the free breakfast buffet is pretty good