Cari Hotel 5-Star di Cebu

Since it was the busy GW as Japan vacation period, check-in took longer than expected, but the hotel provided me with a complimentary drink voucher, which allowed me to wait for check-in in comfort. What impressed me most was their prompt response to the issue and their hospitality. After checking out, I had planned to sightsee in Cebu City before heading to the airport, but on the way to the airport in a taxi, I realized I had left my passport in the key box in my hotel room. With my flight check-in time fast approaching, I called the hotel and was assisted by Shai, who arranged for my passport to be delivered to the airport. Thanks to this, I was able to make my flight. Even over the phone—where it can be difficult to hear clearly—he spoke slowly and clearly, ensuring we could communicate effectively. This level of service was an unforgettable experience. Thank you so much for saving me from a desperate situation.

We had a very pleasant stay at this hotel. What makes it truly special is its unique location: set on a small island just 10 minutes by boat from the mainland, it genuinely feels like being alone in the world. The setting is peaceful, charming, and beautifully secluded. The pool is lovely, the small beach is very enjoyable, and above all, the kindness of the staff is exceptional. The team is attentive, warm, and truly contributes to the overall experience. On the downside, because the island is quite isolated, dining options are limited to the hotel’s restaurant unless you take the boat back to the mainland. This makes both the room rates (even though the view is beautiful) and the food prices feel somewhat high. We were a family of five, added an extra bed, and requested early check-in, which significantly increased the final bill for our two-night stay. The total cost ended up being quite substantial. That said, we still had a wonderful time and keep very fond memories of our stay. It is a beautiful and special place overall.

Stayed for 2night. 8th floor city view and the room was so awesome!! My son enjoyed a lots swimming in the lazy river everyday. And the breakfast buffet we went to Garo which also has a buffet and It’s more relaxing and less people then the buffet restaurant in 1st floor. When we went to the buffet restaurant in 1st floors at 8am there were already a long queue and inside looked like very packed. So I recommend going to have a buffet in Garo if you prefer more relaxing.

I usually travel Asia because I love beaches and sceneries. I like the view and location. I went different places in Philippines coron, siargao, Boracay and I have been in Cebu 3 times. I had a great time only this last visit was not very memorable. I usually experienced a great hospitality and friendly staff, we encountered unfriendly staff and not very accommodating staff early morning on our first day in the hotel. I was surprised because I know that Filipinos are very accommodating, cheerful and very accommodating. This staff named Anton who’s a driver of a buggy who drives around the hotel to move and to visit the vicinity. Me and my family likes to see and visit different restaurants so we could try different cuisine but this driver couldn’t even smile and keeps on rejecting our requests. We just asked to wait because my aunt needs to get her medication for her allergy but he told us that he can’t wait and they can’t even wait a little while. But because I was afraid that my aunt could have been sick so I insisted and asked him to wait just a quick one. I even informed the manager whose name was Paige regarding our concern. Your establishment should have a more considerate staff. Hope this feedback will help. Thank you.

This hotel is very convenient, located only about 20 minutes from the airport, which makes it perfect before a flight. It is a large property, yet it remains surprisingly peaceful. The staff are truly lovely and welcoming. The rooms are very comfortable and well-equipped with everything you might need. The food is excellent, especially the breakfast, which offers a great selection. We spent a fun evening at the Sports Bar — my children really enjoyed all the activities available. The only downside, in my opinion, was that the prices there were quite high. Aside from that, the view from the pool is stunning, and there is a pleasant small beach to enjoy. We had a wonderful stay before catching our flight.

This turned out to be an incredible choice for our family; Though it is a refurbished property, the rooms' size is very good. The beach was nice and the most astonishing thing for us was the small rock formation near its beach, which hosted an incredible variety of fish and other forms of life. Just a pair of swimming googles or the snorkeling rental equipment here could get one ready in a matter of minutes from your room. The breakfast spread was good and the 'chocolate hour' in the afternoon was a hit amongst all kids and adults.

The location and facilities were really nice. The room wasn’t untidy, but there were some cobwebs in the bathroom. Their ATM was out of service at the time - the nearest was about a 30 minute walk away. Would recommend to take cash with you

Okay naman yung hotel ang problem lang is 3days yung stay pero dapat may extra bedshit kumot and towel po sana HAHAHAHHA kase parang isang towel lang ma use in 3days and the bed di ma change yung bedsheets