Pengguna Tetamu
2 April 2024
I stayed in the Executive Suite, which was extremely spacious and comfortable. It looked exactly like the pictures. I enjoyed the good seating area with a nice sofa and armchair, and the bed was perhaps the most comfortable bed I've ever slept in at a hotel. WiFi was very fast and reliable. The bathroom looks nice at first glance, but there are a few major flaws: there is no place at all to put your things: no shelf, no cupboard, nowhere. The sink is very small and you can't put anything there either. You simply have to store everything outside the bathroom and then go out to get it as and when you need it. The shower is fine and has really good water pressure, but the tiles on the floor are very slippery and this, combined with the fact that the floor slopes unusually steeply towards the back wall, means that I nearly fell several times. For this reason, I won't be returning - I simply don't dare. The daily cleaning of the room is inadequate. The bed is made, the bathroom, for example, is not checked at all. There is no manned reception. I had to wait for someone to turn up to check in and they didn't speak English, so I was just given keys and shown to my room. No welcome, no information, no nothing. If you need advice or information along the way, it's not available in practice. The room faces the street, where there is noise from many cars and especially trams. There is also a lot of noise from the restaurant downstairs, at least until midnight. I had to sleep with earplugs, but that solved the problem and I slept quite well.
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