Hotel terbaik di Mazatlan

At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel), We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back

Genaro from the pool bar gave us excellent service through our stay. Will recommend and definitely visit again.great time and lots of fun time. Food and drinks were good. Family had an awesome time and will come back again. Thank you for the great service.

I've read some Karen reviews about this place, but after being here a week, I can honestly say I am so sad to go home tomorrow. I am a General Hotel Manager myself, & this place is fantastic. The beds are heaven, the pillows awesome, the restaurant was superb for ALL meals, grounds are immaculate, linen are dazzling white, staff was on point & ALWAYS friendly--American culture is to complain about everything but we loved every minute here. Lots of shopping in walking distance, this place is a slice of heaven. So glad the mother-in-law chose this hotel for the family, we love it!

Ok, if your priorities in a vacation are pristine new accomodation with gadgets and new feel residency, this is definitely not the place for you. There are other issues that will talk about in a minute.. What really shines for Royal Villa are: it's safety, location, staff, amenities and cleanliness with comfort.. I stayed a week ish ... In April 2024, booking a junior suite...ok, technically it had a sea view if you searched hard - but benefits for that were we were never close to the big beach banda, nor the busy main road, so noise wasn't a problem. The room had all the mod cons and Aircon, TV and kitchenette worked very well. Bathroom big and shower was spacious. WiFi was strong and consistent in the studio room but dropped out on balcony.. LOCATION : Literally a few steps onto beach in El Dorado or Golden Zone, spacious pool although at busy times I struggled to get a sunbed. The building is established and relatively open, so when the wind blows it moves around lamp shades etc but thick walls and mighty pillars will see this building safe for years to come albeit it might not exactly be to your decor liking. STAFF: All engaging and hospitable...this is where RV excels, and brings out it's charm. Big shout out to Marcos, a loyal employee. And , Artherudo. Not to mention amigo with the big fishing book!? Hahaha! Brilliant! The two guys making cocktails and running bar were lovely as were all the waiters, also one note on my booking: Comms with the place were excellent before I even got there, they catered for my needs . AMENITIES: Include an on site spa, small shop to buy necessities, restaurant, full bar and breakfast buffet, snack bar. Outside pool and bubble jacuzzi all with waiter service.... you're not going to get knock down prices but decent quality - try the frappacino, they're amazing! But you're knocked back just as quickly by the cheap plastic cups cocktail are served in around the pool.. CLEANING: Maid cleaned and replenished bathroom facilities every day, although not the complimentary water(?). Beds so comfy slept well.. You can opt in or out of the cleaning as desired. NOT HOTEL FAULT : External noise especially party music all times of the night with extension of Mexican hospitality. CAN IMPROVE: Signs in bathroom reminding waste paper in basket, not down basin. (not every customer come from a country where this practice is normal). Make a kettle available. More charging points around bed area. More consistent WiFi. Better quality receptacles and cutlery around the pool area. CONCLUSION: This firmly places in 4* for me, as the staff elevate this up, notwithstanding the establishment knows how to organise an event! I saw dancing classes, cookery classes, BBQ nights, live music, not including that fabulous eclipse special event breakfast and eating on the beach. These guys and gals can hold, organise and execute special occasions....not quite a 5* quality, but what is important to me, they got very much got ri

We have stayed plenty of times at Zona Dorada/Marina/Cerritos hotel areas, we love Mazatlán so, it never mattered where we end up staying at..... or so we thought! A stay at Gamma Centro Histórico, gives you a ton of different great sensations, from the friendly attentive staff to the quietness of our spacious room. We stayed at one of the Suites, it truly felt like home away from home. Gamma staff would greet us at every step of our stay with a big smile, always predisposed to make our stay as comfortable as it gets. being a smaller hotel it gives that unique vibe you only get at fancier, expensier resorts. We consider ourselves foodies, Centro Histórico beats any other choice for a variety of food choices, we experienced the best coffee and pastries at Gamma, visited our favorite food spots downtown, cool bars, and art galleries. To be that close to Olas Altas for our morning walk, it is so calm, so invigorating, we could not get enough. We will never have to guess where to stay next on our yearly visit to Mazatlán, we have found the Best Kept Secret in Mazatlán

Experience was poor. Went to the snack shop and was given a coffee with chunks of milk floating in it. When I showed them and asked for a new one they said no it was fine I had to pay a new one. Asked the management to deal with it and they were indifferent. Breakfast wasn’t great either. Room was ok but had some maintenance issues e.g lights not working etc.

The attention was really good, every single worker there gave me all the necessities I had, and also one of the boys who carried the bags was really cute, I would absolutely come bock in the future, this is my fourth time here, I’ll recommend this place with all my friends, I think you should put free wifi is the only hotel in maza that doesn't have free internet

We choose to stay at the Posada Freeman in the historic center for two reasons, proximity to the historic center and second the view from this hotel is AMAZING. The hotel staff were wonderful. We booked two king bedrooms that had views of the ocean and the historic center. This hotel is walking distance to everything in the historic center and el Centro with great restaurants and boutique shops.