Arc Arenales Studios & Suites

Attentive office staff and security staff. Housekeeping was great also. Stayed 10 nights. Only comment was some mosquitoes were in the room as we slept and got bit several times. Also I wish the hotel rooms offered at least 2 outlets for U.S products. There was only 1 outlet for charging iPhones or other American products. Safe neighborhood area at night.

Great location, good mattress and bedding. Dreadful pillows. The toilet seat needs updating. Everything else was just as advertised, or better. Great value.

Very nice and modern apartment. Location is good and the folks at the check in speak good English (which is not all true at some other places). A minimum of 2 night stay was needed but it offers excellent value & space compared to staying at hotels.

This hotel is very good and the apartments are some of the best of Argentina and have some things that are interesting like safe,tv,bathtub and other 7 things. The hotel doesn’t have breakfast but I do not care,receptionists are so much fun and they are always there.

I stayed for 1 week and the hotel staff and the room was great. It was clean and quiet. The manager and security personnel were top notch. When I come back I will be staying at one of their hotels.

Everything was Excellent!! Super recommended. It is close to everything you need; Subte, Supermarket, Restaurants, Ice Cream stores,cafes,etc.. In addition to the attention to the guests it was incredible. Very satisfied with all the staff and service If I back to Buenos Aires I would choose this place again.

The hotel was nice. it seemed clean and the staff was responsive. we had to have a very early morning check in due to flights and they arranged for the keys to be provided by security, which was helpful. The security men were always nice and were there 24/7 to allow you to leave and enter the facility, which made it seem very safe. The neighborhood itself was safe, with a lot of shopping, eateries and activities close by. The only negatives were the shower, which always leaked a TON of water after use. we had to get creative and jam a hand towel by the seal to try to decrease the amount, which would have seriously flooded the bathroom floors each time if we didn't plug the seals. There was also a musty smell that seemed to be coming from the sink. It was there the entire time, which was not pleasant. The front desk was also responsive and attended to cleaning our rooms or fixing small things we found that needed attending.

We had a lot of communication from the property ahead of time, but not while we were there which was unfortunate. We had a lot of noise late at night and throughout the night from the hall and above. You can hear all the noise from the hallway and people walking above at 3am. While the subway and Santa Fe street are 2 blocks away the area isn't very busy and I felt unsafe out the hotel area. The guard at the desk was wonderful. There are no face towels tissues, or dish soap in the room. If you are not at the hotel M-F 8-5 you cannot buy tokens for laundry or talk to the staff for help so I went to my meetings late one day just to buy laundry tokens. There is a mix of shampoo and conditioner which isnt great for most hair types. We were unable to find any good morning and evening good options in the area of spent all of our time in other areas before heading back to try and sleep. The hotel is an average Argentine hotel, I would not recommend it for the area if you are tourist, great for long stays I think.

We chose this hotel because it was very budget friendly and close to shopping, transportation, restaurants, and walking distance to sites of interest - specifically the Recoleta Cemetary. What we loved about this hotel is the room size, the kitchen space, access to coin laundry (this was a big one!), the roof top pool patio, and the cleanliness. Some things we weren't so pleased with was the noise from the echoing hallways - you could hear guests getting off the elevators and entering their rooms, the internet connection was very poor, the sauna was closed, the gym was always locked, and the pool hadn't been cleaned. I understand that most guests would not swim in the fall and winter months, but coming from a colder climate, I was very interested in taking a dip, however it looked like it should have been drained rather than left to sit and collect bugs and debris. I did however enjoy taking a coffee up there every morning to take in some sun and breathe the cool air. One other item worth mentioning is our key cards deactivated despite not being near our phones at any time. This required security to come up and let us back into our room. On the whole however, we really liked this hotel and would reccomend it to others. The staff are friendly and they were very patient with us as English speakers attempting to communicate in Spanish. Tip: This hotel is a block from the subway station that connects to the major areas of interest, however we were unable to find a place that sells the train cards during our stay and the stations do not accept cash. If you do your research ahead of time and are able to get to the locations that sell the cards, the subway is by far the most affordable way to get around and this hotel is situated close to two prime routes.