Temukan Penginapan Anda di Buenos Aires

My husband and I just stayed here for 4 nights. We were given a very early check in, as well as a late check out on the last day. Staff were very friendly and accommodating. The Pony Line bar was great and very very busy Friday and Saturday. We came back from dinner late Friday night and even though there was no space, we were told they could seat us. The Elena restaurant was also very good. Wonderful staff and good. Although it took an unbelievably long time to pay. We went to the pool 2 days. Absolutely the best pool in BA and just a gorgeous view of the mansion and probably the most perfect pool temperature I’ve experienced. The spa was nice. They are not doing facials because of Covid. So we received body scrubs and massage. It was pretty good. I’m glad we went but not sure if book there again. The room itself was wonderful. The Nespresso maxing in the room was wonderful. The bed was super comfy, the soaking bathtub with bath salts and L’Occtaine products was just perfect. Also the view of the city and mansion/pool was just incredible!! Would definitely recommend

The Alvear Palace is a beautiful and sophisticated hotel in the heart of one of the nicest neighborhoods of Buenos Aires. It’s got a wonderful old world flavor, though with every modern convenience. We were treated very well during our stay. And the pool on the top floor, overlooking the skyline, was a nice plus. Not sure one could do much better in Buenos Aires.

I don't have much good to say about this place, I'm afraid. I spent 2 weeks here. I was given a room near the laundry and was woken every morning by the clang of the laundry press. It took a week of complaints before they moved me. They offered a multitude of excuses before they finally confessed that I was close to the laundry. Like it was a surprise to them... Breakfast was included. I have travelled all over and lived in 4 continents and I can say that this was the worst breakfast buffet I've ever experienced. It's also the only hotel I've encountered that charges you to leave your luggage for a few days. Rooms were ok but mine had ants. Bed was too short for my 191cm frame. Shower pressure was good. Desk staff were not helpful. I will compliment both the bell hops and the cleaning staff. Both were great. The location was good but not enough of a reason to return.

Stayed here for 2 nights before and 1 night after a cruise. All interactions with front door and front desk staff were terrible. Unfriendly and arrogant. On second visit I was told I’d turned up at the wrong Alvear Hotel and should take a taxi to the other one. My cruise agent spoke to them and showed them my booking was correct and I was at the right hotel. No apology or remorse for keeping me waiting while it got sorted. Key cards only work 50% of the time - again they don’t care. Facilities are good just don’t expect a pleasant stay.

I assign a relatively low rating for the overall experience due to two factors: 1. A very poor breakfast and 2. A front desk experience that was less than satisfactory, mainly because two out of three of the staff were young and inexperienced—and most of the issues I experienced were due to a single, young lady, who would benefit from additional customer training. On 1, the quality of items was unsatisfactory—the orange juice was not a juice at all but some sugary, orange flavored drink; the cut fruit was mushy pieces of melon and orange, and kiwis (on one day). The scrambled egg was tough. The yogurt was full of sweeteners and artificial flavors. The cake and danishes were stale. On 2, I asked for a receipt for the hotel bill, which I had paid in cash and was told that I could have an email copy later but would have to wait to get a printed receipt at checkout as the system was difficult to work with. In order to ensure that I had a receipt for a cash payment I agreed to wait. With time running out for an international flight to catch, I waited patiently for some time (close to ten minutes) as the desk lady took the time to serve other customers—asking about tours and the like. Finally, I asked about the receipt again and was given a rude answer. I asked for the manager and was told that none was available, and I would just have to wait if I needed a hard copy of my receipt. Eventually, a receipt was printed for me but it was just an invoice and I had to then ask for another iteration showing a cash payment.

I stayed at the Park Tower, a Luxury Collection Hotel in 2011 and it was great. Unfortunately, 12 years later, the hotel is really rundown, poorly kept and my corner suite was terrible. I went to Buenos Aires to attend the Panamerican Congress of Ophthalmology and stayed 4 nights, March 16-20, 2023. Despite being Platinum, I could not check in to a room upon arrival to the hotel at 12:30 pm. So we went to the pool, but it was at the Sheraton Hotel next door. The pool chairs were very dirty looking and every single chair was stained; everything at the pool looked dirty, paint was peeling off surrounding walls and accessories were rusted. My room was extremely hot as the air conditioning did not work. When I asked someone to check the air conditioning, the person who came said to close the curtains if I wanted the room to cool off. What is the point of paying for a corner suite with windows on 2 sides if I have to keep the black out curtains closed? The shower flooded the bathroom floor and the person who came to check said it was fine. The shower flooded the bathroom floor daily. Housekeeping had to be called to make up the room every day in late afternoon. Towels were removed but not replaced in the same numbers. I had to use extra towels to dry the bathroom floor daily. The washcloths were also not replaced after the first day. There was a coffee machine but the coffee pods were not replaced. There was no turn down service. I paid for club access and found out that the club was at the Sheraton next door and only open from 2 pm to 8 pm, so no breakfast! The quality of the food was poor. There was one restaurant in the Park Tower hotel that served breakfast which was pretty good. Despite the elevator button indicating “Business Center” on the second floor of Park Tower Hotel, there is no Business Center at Park Tower - it is also at the Sheraton next door. Service is generally poor across the board - the concierge did not know whether the restaurant served lunch! He also would not call me a taxi to go to the Rural Convention Center when I asked. I am not sure why they are there if they don’t provide concierge services. I love Marriott Hotels and this hotel definitely does not meet the expectations or requirements of a Marriott Hotel. It is badly in need of renovations, repairs and personnel who are willing to provide good service. I enjoyed Buenos Aires very much despite staying in a terrible hotel because of fabulous restaurants such as Don Julio, Elena, Cabaña Las Lilas, Tango show and dinner at El Querandi and the beautiful city my friends and I saw in our private tour - Maria Corbalan Bespoke Tours provide fabulous service and should be a model for the Park Tower Hotel.

No tienen servicio de comida y debería tener el desayuno incluido en el precio Cuando haces la reserva no te dicen que el servicio de limpieza te lo cobran aparte

Excelente ubicación, muy buena atención con habitaciones cómodas y muy buen desayuno.Recomiendo el hotel ya que queda cerca de muchos lugares de Buenos Aires. La atención es muy buena,el personal está pendiente de lo que el huésped necesita.

We traveled around Argentina, using BA as a base, so we checked in and out of this hotel 3 times, and it was a good experience each time. If you scan get pesos at the blue dollar rate, it is much less expensive to pay in pesos, but even if you pay with card to American dollars, the hotel is very affordable. The rooms were fine, though the beds were a bit hard. The breakfast was okay, and if you didn’t like it, you can get breakfast anywhere for fairly inexpensive. We ate dinner there once, and it was fine and we’ll priced. Not really an experience for those looking to be pampered, but a solid, well located, well priced place for young travellers