Pengguna Tetamu
13 Januari 2025
Our wedding anniversary trip to 1 Homes Cabo was supposed to be a dream getaway, but it turned into a deeply unsettling experience that left us with mixed emotions. To begin with, the hotel itself is breathtaking—immaculately clean, ultra-chic, and undeniably luxurious. We spent over $8,000 for five nights and six days in a stunning suite with a private balcony Jacuzzi. The initial days of our trip were magical, filled with wonderful moments and impeccable service. It truly felt like paradise. But that paradise was shattered halfway through our stay. I noticed something that I initially dismissed as paranoia: a hotel employee was peering into our suite from the adjacent room. At first, I thought I was imagining it, but I saw the same man multiple times—three to be exact—staring into our private space. On the third occasion, we locked eyes. It was chilling. I was in complete disbelief that this was happening at such a high-end resort. Furious and deeply uncomfortable, I called the front desk immediately, and security was sent to our room. What followed was a tense and surreal series of events. Security investigated and confirmed that the adjacent room, which was supposedly an owner’s suite and vacant at the time, had been accessed by an employee on the exact dates and times I reported. They reviewed key card records and security footage, which left no doubt about the violation. Although the staff were apologetic and took the matter seriously, the damage had already been done. This horrifying invasion of privacy completely derailed our anniversary celebration. The remaining two nights were filled with unease and discomfort, and the wonderful memories we had made—like playing volleyball with Kygo during his Palm Tree Music Festival at the resort—felt overshadowed by this ordeal. What should have been one of the happiest trips of our lives was tainted by a shocking breach of trust and safety. As much as I want to give this hotel a five-star rating for its beauty and staff, I simply cannot ignore what happened. Spending thousands of dollars on what we thought was a safe and private experience only to have it ruined by such an egregious violation is beyond disappointing. While the resort is stunning, I cannot recommend 1 Homes Cabo until significant measures are taken to ensure guest privacy and security are truly prioritized. This incident was unacceptable.
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