Pengguna Tetamu
2 Februari 2025
Pros - Our room was ready early, which was appreciated after an early flight Large double bed, which was VERY comfortable. One of the most comfortable hotel beds I have ever slept in - Shame about the pillows! Bathroom not huge, but adequate. Shower was powerful, with lots of hot water and complimentary shampoo/shower gel Very useful double USB socket and USB sockets at each side of the bed Complimentary traditional Madeiran cookies and bottled water, which was replaced daily. Fridge in room which was great for keeping drinks cold. Room was spotlessly clean throughout our stay. 1 comfy chair in room, with a foot stool, which doubled up as a seat, not ideal for 2 guests to use. Nice rooftop terrace. Pool big enough to swim, not 25 metres, but ok for a quick swim and pool towels provided in room. Small vending machine on rooftop. Plenty of sunloungers Breakfast was good, with reasonable choice, including cereal, bread, cheese, meat, fruit and cooked items. Not all breakfast items were replenished! Cons - Room 112 overloking street and restaurants. Quite noisy, especially at the weekend, with noise until the early hours of the morning, not from the restaurants but the bars further down the street. Pillows were lumpy and not very supportive Not many drawers or hangers - exposed wardrobe which I personally don't like! No hooks in bathroom for towels. Bathrobes not provided, unlike other 4-star hotels we have stayed at in Madeira. Egg menu at breakfast with an extra charge. €6 for an omelette!! One morning the pastel de natas were very overcooked and inedible, which was such a shame. Breakfast staff made no attempt to acknowledge any guests. No proper shower facilities on the rooftop terrace, only a toilet & washbasin. Hotel does not have a proper bar, but as we were checking out I noticed a limited drinks list on reception. Not mentioned at time of check-in. Pool table in lounge area, but no details of where to get the balls from and reception wasn't always manned
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