Hotel Mesra keluarga di Cancun

Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.

Tidak cukup perkataan untuk memuji penginapan ini! Hotel itu BESAR, mempunyai 2 kolam di setiap sisi! Bilik kami mempunyai pemandangan yang paling menakjubkan, buka pintu gelangsar kami dan berjalan keluar ke pantai. Perkhidmatannya hebat juga, semua orang sangat ramah dari meja depan, pekerja tetamu lain, Pengemasan, dll! Pasti akan kembali tidak lama lagi!

We love this hotel and especially thanking to the staff and Rocio Escovar for making our stay extra comfortable and feel us very welcome! Thanks to her we stayed twice longer than initially planned and later came back for two more nights . Ocean is beautiful. Security is good , Argentinian restaurant food and service super good . Small things we didn't like was that pool works only till 22:00 which is to us very short as we like to have a swim befor sleep and adults pool only could work till 12. Would be perfect . Also kids in a pool for adults only - need to be more strict . All other was good .

Our first night we sat and dined at 'the Palapa' and had no problems however the next morning for breakfast when we found a table and sat a young lady came and told us that the next time we needed to wait for her to seat us and it felt as if we were being scolded for not knowing that.

This is the best place I ever been. Place is beautiful, a very classic hotel, furniture, art pieces, decoration, everything very good quality and outstanding. Amenities, Food, drinks and location is a A+. I have nothing to say about, I am very impressed and still am, it will take me a while to find a place to be as good as this one. Now I want to talk about their services. I don’t know if it’s their training or if it’s the Mexican people, but I received from each and everyone the best services I ever had. No words to discutível how I felt about it. I just want to say thank you to all of you works at Grand Fiesta Americana Coral Beach, you all made my vacation awesome and I had the time of my life.

The accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday. Earl

Amazing hospitality :) and I had the most delicious ceviche and pina colada from the snack bar. I’m sorry the pina colada is so dangerous it just tastes like a smoothie but it hits you immediately after!

*long review* short version. One of the best hotels we have stayed in. Customer service is top notch. Will go back. My wife and I got married there this past weekend and our experience was nothing short of spectacular. This sentiment is echoed by all of our friends and family that attended. We initially signed the wedding package contract with the Ritz Carlton so we had a few trepidations when we heard the news about Kempinski. Though we know of the brand's presence in Europe, we have never stayed in any of their properties. But since we didn't want to go through a another round of searching and negotiations with other properties, we decided to go ahead with it knowing, at least, that the hotel will be beautiful and well-staffed due to their Ritz Carlton roots. It was the best decision we made. From our first step onto their property to the last step heading back home, we were treated like royalty. They made us feel like we were the only guests in the hotel. In fact, my young niece shed a tear on the last day because she had so much fun and didn't want to leave. Our main contact was Jessica Perez, who coordinated our wedding and made sure that everything was in place and things ran smoothly. The front desk, bellhops and the concierge were all on point as were the cleaners, gym, pool and beach staff and servers. I do have to mention that wait staff for our reception were some of the best we have encountered, I didn't catch all their names but I do have to mention that Efrain and Alvaro of the Fantino restaurant ran things perfectly during the reception dinner. The hotel itself is very charming, which is often the code for ”old” and ”dated”, but in this case, we mean it to say that it is characterized by traditional elements (as opposed to modern). The furniture, fixtures and carpeting are more on the ornate and indulgent side, which gives the hotel a lot of character. The rooms are spacious and very clean. The sheets are of very high quality and the bed is comfortable. We also had a great balcony overlooking the beach. Some of the bathroom fixtures could use a slight upgrade but everything works and the water pressure was good (this is an important item for me). I have read some reviews about the price of their food. Was it expensive? Yes it was but no more than what is available in the area. But the food was quite good and a few of their dishes were really delicious Pretty much all of the restaurants in the resort zone charge US prices for food. You want cheap food? Don't stay in the resort zone. or go to the minimart down the street from the hotel where they sell 6 tacos for 99 pesos. They have a number of swimming pools and happy hour at 4 pm (2 for 1 margaritas). Towels are freely available and there is a section on the beach where they set up chairs (free) and tents (for a fee) for use. The gym is decent for a hotel and you can actually get in a good workout. Lastly, the customer service. I do think this is where the Ritz Carlton h

The amenities are great!!! The spa is amazing…staff are friendly courteous and attentive. The beach is beautiful with super easy access. The restaurants are pretty good. My only complaint if anything is the bed is a little too hard for my liking.

I’ve been coming to this resort for the last 11 years, and it continues to exceed my expectations every time. The rooms are always incredibly comfortable, offering stunning views of the beach that make waking up each day a true pleasure. The beach and pool areas are consistently clean and well-maintained, creating a perfect environment to unwind. The food here is delicious, with a wide variety of options that never disappoint. The staff are friendly and attentive, always ensuring that guests have everything they need for a memorable stay. A special mention goes to Guillermo from the entertainment team—he’s been a highlight of our trip, and I hope he’s here the next time we come back. His energy and enthusiasm made this visit even more enjoyable. This resort has been my go-to destination for over a decade, and I can’t wait for our next visit!