Hotel Hyatt Zilara di Cancun

El hotel está ubicado a pocas cuadras de la terminal de ferrys de Puerto Juárez y tb cercano a la terminal de ADO de Cancún. El check-in / check-out fue rápido. La habitación estaba bien. Le bajo 1 * porque no salía agua caliente en el baño y tuve que reclamar 3 veces y esperar 2 horas hasta que finalmente me dieron otra habitación para que pudiera bañarme.

I've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!

該酒店基本上都是雙人床。我訂的大床房，但客房滿了，就給我安排了雙人房。酒店附近沒有餐廳和超市，需要走個幾百米。酒店的自助餐和飯還蠻貴的。唯一的好處是住的舒服安全。

The hotel is located near the city centre, it is perfect if you don’t want to stay in the hospitality area. We had a little problem with the air conditioning and they immediately changed our room. The room was well-equipped, beautiful and very comfortable. The walls are thin though, we could hear some noise at night. Breakfast is very good and varied. The staff was helpful when we needed help. Parking is supposed to be included but we had to park in the street next to the hotel. There was a parking lot behind the hotel but we weren’t authorized to park there, I wonder why. Other than that, we enjoyed our stay !

- Rooms are super warm, airless and sticky (no windows!) - We booked a standard room with a double bed. What we got is a bed by far smaller than a queen size bed with 2 pillows on it (rather a queen size bed). We talked with the manager who did not care. Then we talked with the booking agency who called the manager again. He explained that in Mexico double beds start at 1 m width. The booking agency could not do anything,  as somehow the term double bed is country specific (in Germany it is 1.80 m, we got not more than 1.20 m) - so us being both taler than 1.8m had to sleep in a tiny bed. - We got a room on the 5th floor,  the elevator did not work - Around the hotel there is hardly anything to do - check-in time is limited from 3pm to 6pm - the hotel does not answer to messages - pillows are so soft that you nearly feel like sleeping without pillows - gym was closed when we arrive - impossible to swim in the pool (rather 2 combined little pools with a platform in the middle with only a few cm water) - the air in the hallways is humid, hot and sticky - strong artificial smell all over the building + room has a safe

Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.

Tidak cukup perkataan untuk memuji penginapan ini! Hotel itu BESAR, mempunyai 2 kolam di setiap sisi! Bilik kami mempunyai pemandangan yang paling menakjubkan, buka pintu gelangsar kami dan berjalan keluar ke pantai. Perkhidmatannya hebat juga, semua orang sangat ramah dari meja depan, pekerja tetamu lain, Pengemasan, dll! Pasti akan kembali tidak lama lagi!

La ubicación está bien. La limpieza pues olía mucho a cloro, habemos personas que no toleramos ese olor.

The location of the hotel is really good, it’s close to the zona hotelera yet it’s still in downtown Cancun, it’s really close to the ADO bus station, which will allow you to take a bus to the airport or to visit other cities at a very cheap price, The hotel looks a bit older than what appears on the pictures online, I visited 4 hotels while in Cancun and this one was the worst in télé of cleanliness, it doesn’t mean that it was dirty, but it’s definitely worst than what you can find in Cancun The breakfast is not bad, the pool is great, the staff is friendly, The decorative style of the hotel looked a bit outdated and it was all over the place, it didn’t feel very coherent to me, which left a bad visual impression over all But the location of the hotel is really great, you have buses going to all sort of places just at your doorstep, that’s a great way to save on transportation, cause taxi fees can quickly add up !