Hotel berhampiran Ripley´s Impossible Laser Race Cancún, Cancun

The check-in was good, the guy on reception was kind and it seemed to be perfect vacation, but later happened 2 situations… 1. I left the part of my cash in a bag, and someone still 100 dollars from there, probably thinking, that “gringo” don’t calculate it… just 1 day before I took part from there to change and next day after midnight there were 1 banknote less. Of course I couldn’t prove it so it have no sense to tell about it. 2. Also smbd stole 1 chocolate (that’s not 100 dollars, but that was a present, which was bringing from another country - like a present from the trip)… 3. And last thing, there’s been an incident when three member staff were snooping around our room in our absence. And we have returned too early. They came up with excuses that they were worried about the safe situation. My friend had left her jacket in the safe. But that does not excuse them for intruding our space and letting our door open for everyone to see The cleaning ladies cleaned our room more or less good (sometimes forget about balcony 😅) and they have never changed our bed linens, but we spend there 17 nights… Little bit compensated by the good location, beach and tourist operator at the hotel, but not enough to fill yourself safely and comfortable.

I booked the Pyramid - Ocean Front room with two other couples based on the online reviews and the fancy brochure I perused online and I wish I could give it 5 stars. To begin with, I booked the Ocean Front room as this was supposed to be an adult-only block of rooms, yet they were not -- there were families with children in this block of hotel rooms, which was quite annoying as I was charged more for choosing the ocean front - adult-only room. Having to go up a set of stairs before reaching the elevators that would take us to our hotel room -- with luggage, mind you, was not fun at all. A huge design flaw. Check-in was fairly quick because we booked the rooms with the black wristband and so that was okay--we avoided a long line. The rooms were clean but the two bathrooms were extremely dated--not at all what you see in the pictures. The pillows were awesome and the bed was comfy enough. The alcoholic beverages were awful, awful, awful. They were extremely watered down and quite frankly a huge disappointment. The choices were extremely limited and what they offered was not good at all--not even the margaritas. The food was okay at the two buffet halls that we frequented----and as with every other review--we couldn't get a reservation at Careyes or Benazuza the nicer restaurants on the property--as they were booked well in advance. The Italian restaurant--La Trattoria was horrible--the food was undercooked and flavorless. We ended up leaving the restaurant and going to eat at the buffet hall--which is where ate for the rest of our stay. There's a lot of walking and a lot of little bridges throughout the property so wear comfortable shoes. The pool was nice and clean, but there wasn't really an adults-only area. We had no trouble finding lounge chairs and if you sit away from the swim-up bar, they do have poolside servers offering drinks--but again, watered-down versions of any alcoholic beverage requested. To get to the beach get ready to go down a huge set of stairs -- the water was very choppy, but if you like the waves like I do, then you'll definitely enjoy the beautiful blue-green water. If you booked your stay with JetBlue Vacations --as we did -- and you added the free transportation (Insider Experience) be sure to schedule your departure well in advance (3 days) or you will have to pay for a taxi to take you to the airport because they will not pick you up nor answer their phone. Also, have your info handy when you arrive at their bus/taxi pick-up location as you're going to need it to even get on the bus to be taken to your hotel. All in all a big disappointment--so I'm glad we only booked a 4-day/3 night mini vacation. We made the best of it and it was nice to get away, but we will definitely not be returning to this property.

Di atas semua, kolam renang adalah kolam yang dipanaskan, jadi ia bagus. Kadangkala Cancun juga sejuk pada musim sejuk.

Great place for solo travellers. Or if you will just be coming back to hotel to sleep and shower. Fresh hot breakfast made for you in the morning. Would recommend for sure. Not too expensive given that it’s in cancun tourist area.

Adoから徒歩１０分程。部屋は冷房がきいて涼しくて綺麗です。廊下は暑い。 シャワーはお湯が出ます。ボディーソープのみあります。 困ったのはドライヤーがないです。ランドリーは朝の9時〜１９時まで使えます。洗濯機、乾燥機、１０ペソずつかかります。洗剤、柔軟剤は無料でボトルがおいてます。自転車のレンタルは３５０ペソ。近場２４時間のセブンイレブンのコンビニあり。飲食店やバーもあります。 屋上は夜はクラブ化しててうるさいです。耳栓必須。 あと、館内室内ウロウロするのにサンダルあれば便利。 カンクンは屋台やカード使えない店があるのと、日本円を両替できないので、くる前にドルかペソに両替してきた方がいい。 また泊まりたいです。

Outstanding 4 star mexican hotel. The restaurant is good, the staff is excellent and accomodating. The rooms are nicely supplied and ordered. The house keeping great. The location is right on the main road to Cancun *****, but close to city amenities also. The parking garage is right underneath the hotel, very convenient but might be filled in the busy season. Would definitely book again.

Exceeded our expectations !!!! Amazing new hotel across the street from the airport . We booked four rooms for one night, as we had an early morning flight and had been in Isla Mujeres for a family trip . First and most important, the hotel was very clean. Check in was quick and the staff was very friendly. They even gave us vouchers for complimentary cocktails in the hotel bar. We had dinner at the restaurant on site . The fish tacos were the best that we had eaten on our 12 day trip . The room was cold , the bed comfortable and the shower hot . There were complimentary bottles of water in the room . The hotel also offers room service, which some of our group opted for . Unfortunately , we did not take advantage of the large pool area on the 3rd floor, but it did look inviting ! I would recommend this hotel to anyone looking for accommodations close to the airport . The shuttle runs every 30 minutes 24 hours a day .

Saya menempah suite dengan pemandangan laut sekitar $ 250 semalam, dan tinggal selama seminggu. Kerana wabak AS, terdapat kurang dari sepuluh orang tetamu di resort ini, jadi tempat itu kosong, dan sebuah restoran dibuka. Terdapat pasar raya di hotel, buka dari hari Isnin hingga Sabtu, anda boleh membeli beberapa barang keperluan. Ini kerana restoran hotel sendiri sangat miskin, jadi perlu menyewa kereta untuk pergi ke luar restoran untuk membeli dan makan kembali ke hotel, hotel ini dilengkapi dengan perkhidmatan penyewaan kereta, sewa kereta insurans 46 dolar sehari. Restoran di luar hotel sangat murah untuk dimakan. Pada dasarnya, berharga US $ 100 untuk membeli makanan yang mencukupi selama 3 hari dan membawanya kembali ke hotel. Bercakap mengenai kelebihan. Sangat tenang, suite dengan pemandangan laut mempunyai segalanya, microwave, dapur, peti sejuk, pinggan mangkuk, mesin basuh, sangat sesuai untuk kehidupan keluarga. Tempat tidurnya sangat besar dan sangat selesa, sangat selesa! Juga, hotel ini sangat bersih. Lokasi hotel tidak berada di daerah 7, jadi harganya sangat menjimatkan.

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.