Camps Bay Retreat Hotel

This historical hotel is an absolute must--its charm, and hospitality is something you cannot miss when visiting Cape Town.

This is a beautiful property. The service is top notch as is the food. Our room was very comfortable. I highly recommend.

we enjoyed our stay in camps Bay retreat very much. the staff is very friendly and we felt so comftable as whole Family. The view is awsome and the hot pot perfect after a long day.

Absolutely the best resort I’ve stayed at in my life. The staff is delightful, the food is exquisite, and the views/rooms/amenities are to die for. Ask for Lucy at the spa - the hands of an angel! Everything you need you can have in the blink of an eye. Must stay in Cape Town!!

This old house with heaps of history has a genuine feel of by-gone days when it was a family home. Set high on a hill with beautiful sea views and gorgeous gardens which are highly maintained with little walks and paths leading to a swing over a brook and a hidden waterfall, this place really is magical. It's an oasis from the hubbub of Camps Bay and offers luxury accommodation and service. a decent restaurant and bar, and if you have time check out the Spa with a forest tent with baths sitting among the natural environment, amazing. The more modern accommodation is across a rope bridge across the gorge, well worth it for our villa with private pool and wood fired Hot Tub. Afternoon tea with scones is a lovely complimentary daily treat. Most people use taxis to get around and to Cape Town - staying here adds maybe 10 minutes (we stayed in Cape Town first and then wanted some R&R at the end of our holiday). I would highly recommend Camps Bay Retreat to anyone.

Overall it was disappointing. The hotel is in a great location with the most incredible views. However the service and the quality of the food is well short of five stars. The breakfast experience was poor. Nobody would greet you or even check your number when you arrived. You have to ask for water and a couple times we had to ask for water more than once (don't know why they don't make it available at the buffet). The breakfast itself was very average. Bacon was burnt and everything quite bland. They have pancakes on their a la carte menu, but then they tell you that only the pancakes at the buffet are available (which were again not great) The pools didn't seem clean, with debris not being cleared until midday some days. They watered the grass in the morning so guests couldnt use the seats and guests had to ask staff for cushions some mornings. The staff in general don't seem to care or management have no oversight. Staff are on their phones a lot. It feels like an inconvenience to ask for anything. Trying to book a padel court was difficult and we were double booked with another group. I also asked if I could get a lesson with the coach as they had said this was available. Nobody seemed to be clear on how this should be done and after talking to 3 different staff I was given the coaches number to contact and he just ignored my messages. On the good side, our room was great, and the cleaning was always immaculate This could be an amazing hotel, but overall the service is very disappointing

Visited on a Monday afternoon at 2pm. You cannot just enter there, without a booking. Had a pleasant afternoon and good food in a marvelous scenery. Beautiful gardens and attention to details. The establishment is for higher class tourism and clients as the prices are like Europe. Massages & products are priced based on European market value. Very friendly, discreet staff members, hard-working & attentive to details. Very pleasant, relaxing experience. There is a beautiful tranquility walk through a nice little forest with a lot of things to explore & enjoy. Nicely set up and very refreshing to experience. Very nice experience.

Will definitely be back! The scenery, tranquility and surroundings are stunning. You are in the middle of nature yet Glen Beach and Camps Bay are a few mintes down the road. The hot tub on the deck at night was our highlight.

the location was ideal, a short walk to the beach and restaurants and great views over the sea. The staff were superb, attentive and very helpful. Food was good and breakfast great. Our biggest issue was we were allocated room 22, it was very small and was designed with no toilet door which was a real issue with my wife. We did complain to the manager who initially offered a room upgrade but at huge cost which we declined and then said he would enquire with maintainace if they could rig up a temporary screen, this never happened. This aside we really enjoyed our stay