Hotel berhampiran The Bay Christian Family Church, Cape Town

I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those conference days, and because our conference also paid for the shuttle bus between the conference hotels and the conference venue, I decided to book this hotel for two nights. There are only a handful of written/detailed reviews in the past 4 years here on TA, and so I want to add mine here. (A note to Bonvoy members: Do note that you only get one ENC per 2 nights stayed. If in doubt, feel free to google ”Protea and ENC”...) Here are the pros: (1) The price is indeed cheap. (2) The staff is very kind. (3) The breakfast is good enough, with a few different kinds of sausages, a few different kinds of cereal, a few different kinds of bread/pastry, a few different kinds of fruit; and a couple different kinds of juice. (Bonvoy members: Platinum and above gets you free breakfast buffet.) (4) The on-site restaurant's 'a la carte' is OK enough if you're hungry, but I wouldn't have two dinners in a row there. The menu is not extensive, and also my pasta was a bit overcooked. (5) The room does have a small safe. Here are the cons: (1) Half of the hotel's rooms are just 15m from the highway. On a Sunday night, you're gonna hear a lot of road noise. It was the kind of noise that my earplugs couldn't block very well. If you scroll through the pictures here on TA, you'll see some pictures of that traffic. Those pictures are basically taken *from the room's window*. The cars are really that close! So if you are a light sleeper, and you care about sleep, this hotel is basically not for you. (2) Exactly half of the rooms are on the ground floor... meaning that just about any hoodlum could readily break the glass window of your room and enter if they wanted to. If that thought gives you anxiety, then I'd think twice before booking this hotel. (3) In the evening and late night (after ~9pm), I couldn't reach any front desk staff via the room's phone. (4) In the pictures, it looks like the room is carpeted. I don't think most of the room's are carpeted; my room #145 had a wood laminate floor, and it was pretty filthy. I mean, housekeeping doesn't appear to mop the floors very well, if at all. There are no slippers provided, so on Night #2, I put one of the bathroom towels on the floor and waddled/shimmied around on top of the towel to keep my feet clean. (5) I have Titanium Marriott status, and on Tuesday morning, they wouldn't grant me any kind of late check-out. I had to check out by 11am. They told me that there would be a 300 ZAR penalty per hour, if I checked out after that. (6) There's really nothing within walking distance; go ahead and take a look at the neighborhood in Google Maps, there's nothing to do or see if you have no car. (7) There are

The hotel was perfectly located in the heart of Cape Town, easily accessible, clean and the staff were all very friendly and accomodating for all our requests. The rooms are of good size, we ended up not eating purely cause we rested so well. Quiet area. Outside the hotel we took some beautiful pics and had dinner at some of the restaurants and watched the rugby.I will definitely stay here again

Lovely stay at Newlands Peak Aparthotel. Quiet and clean location. The apartment itself is very modern and has everything you need. Everything looked brand new! The swimming pool on the rooftop is absolutely breathtaking. Very relaxing. Spacious place on the rooftop to workout and braai. Thank you for a great stay!

A few years ago, we just loved this little gem of a place, shall I say once upon a time! On arrival you keep on buzzing the gate and no response. Happened twice. Eventually you make use of your hooter to get the attention of reception. Please do not dare ask them why they don’t open the gate, you get told “you did not ring the bell”! At reception a lady came begging for a warmer blanket for her little one, the more she asked for one, the more the reception lady asked her did she not get a blanket? Quite embarrassing. The Wild Fig restaurant was very enjoyable. The Hotel room was beautiful. Sadly it had a terrible bad toilet spray/mouldy bathroom smell, so overwhelming and unbearable that one could not bare the smell for longer than a few seconds. It did not help much as the room was standing closed with no ventilation. One can only imagine how long it’s been like this. After a few minutes more, we decided to leave and cut this bad experience short, and find an alternative place to stay. On reporting our unsatisfactory experience to management the next day, it became even worse! After management had enough time to check on all the facts and call me back, the reception manager did not do so. Once again I had to telephone the reception manager, who in turn had this unacceptable tone of arrogance in her voice. After explaining to her how to check on all the facts, it was evident her lack of experience in this regard. I asked her for the Hotel manager at 4:20pm in the afternoon, I was told he had already left. After demanding to speak to the hotel manager, I eventually got a call from him this morning. Obviously he only heard his reception managers version, and already made up his mind how he was going to deal with this. I explained everything over again and asked him to please check all the facts properly before addressing the issue further. He said he would, but don’t hold your breath. My recommendation: Do not book here, as they do not live up to the standard this prestigious hotel once had!

This is the 2nd time we’ve stayed here And I can honestly say it was better than the first time if that is possible. The staff are friendly and so accommodating. The breakfast is amazing and the Morii restaurant is a taste experience, well worth a visit. As a wheelchair user, the accessibility is perfect, our room did not look in least bit “ disabled’ yet it accommodated my needs. The guest experience manager, Mkho, organised a shower chair for me that made my husband Adam’s caring role much easier and more comfortable for me. Can’t wait to come back.

The apartment is spacious, clean and luxurious. Lovvvvvve the bathrooms. I had a very relaxing stay at the Residences at Crystal Hotel. The staff are friendly and helpful. The breakfast buffet was refreshing and had a wide selection of foods. The location is convenient, close to Canal Walk which we walked to often to buy whatever we needed to make our stay more enjoyable and visiting Hillsong Church opposite the road was an amazing experience.

The place is more than extraordinary, the staff are extremely wonderful and very careful about our safety, food is out of this world and especially in Tryn Restaurant. The managers are very supportive and you can trust them very much, especially Clint and Bridgette. Josh is a very knowledgeable person who will be more than happy to assist you with planning your vacation whether you are staying in the estate or planning to go outside for different activities, restaurants and sightseeing. The rooms are just wonderful, extremely spacious and quiet, just the way we wanted. Walking around the estate is just beautiful, the scenic routes are just a beauty to the eyes.

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

I will say that our stay was pretty good. The room was clean, the breakfast was good. I would change the bit where guests have to pay extra for a cappuccino, though. The spa was pretty good. I found it strange that we got food in takeaway boxes from room service. That's a big NO for me.

The location is a bit off from the v&a waterfront and city centre. You need to Uber out everytime. Another then this , everything is Awesome from the staff to the room service food to even the room very good.