Hotel berhampiran Castle Coch - Taff Trail, Cardiff

Having never been before I didn't know what to expect. The staff being kind and attentive. Made us all welcome. Personally ordering the mix grill, I was pleased . As were the empty places and happy faces around the table. Im not one to complain, but so many restaurants ask a preference for steak and it disappoints on arrival. But not here I might add. The chefs cooked every item to perfection. I was shocked at the flavour profile on offer. On a side note all served in a timely manner. We will definitely be returning, to place that puts the pride back in local. Thank you for having us. :)

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Great location, room size was really good , well cleaned. Special thanks to the duty maund Mr Bank who really were friendly and supportive

Stayed with a friend whilst in Cardiff for a concert. The hotel was conveniently situated for the city centre and an easy walk to the Principality Stadium. The staff were extremely friendly and welcoming. The room was bright, airy, spacious and clean (room 3). Good selection at breakfast and the full English was cooked to order, good veggie option too. Would return if in Cardiff again.

High price - especially when you have to pay for your overnight parking (I paid £17.00) and then if you want to have a swim it'll cost you another tenner! Cheeky buggers. Staff very pleasant and our room, although a bit 'tired' was spacious and light with a super comfy bed. Restaurant - staff again very pleasant but I was rather confused about my dinner wich consisted on half a plate of saute potatoes, a chicken schnitzel and a large bowl of cherry tomatoes. That's it. Chicken cooked perfectly, saute potatoes weren't actually saute, just deep fried slices and what I was supposed to do with so many tomatoes I have no idea but it was a pretty boring dinner and I would recommend it.

This hotel has a great location with the rooms being very neat and tidy, if a touch out of date. Being only a 5-10 minute walk to the centre of town and a 15-20 minute walk to Cardiff Bay is near perfect. However during my stay, the pool was closed for renovation, one of the lifts was out of service and there appeared to be a large number of long term guests that require security guards on site at night in addition to having to lock in your breakfast time ahead of schedule.

Told at 10pm on check in that ad to pay an extra £45 for child when I thought I ad already paid,at midnight after some chat with trip.com we checked in,and wanted extra for breakfast,not impressed with future inn as if they knew iadto pay extra £45 could of phoned me beforehand as I booked about a week earlier,not happy with the way they expressed just a good job I ad some money as probably would of ad to sleep in the car

It was amazing, the staff was really friendly and helpful every time I asked for something, the view was amazing. I will definitely go back there

Excellent friendly obliging staff, though the next time we book to stay here we'll be sure to ask to be at the back of the hotel, away from the main road and car park. The room needed airing but it didn't feel right to leave our bedroom window open as we spent the day on Barry Island, before catching an early flight. Didn't eat there due to dietary requirements and they were good enough to put a small something in their fridge to cater for my wife's needs. Convenient bus stops outside the hotel, cabs available as well, though we walked to the airport as it was a nice day and we were early, with little traffic on the Sunday.

The communication from the hotel was first rate giving me all the information I needed. I arrived and was greeted by a friendly receptionist who checked us in efficiently. The rooms are lovely with soft and comfy beds. Our stay was cut short due to family issues and this is where the hotel staff excelled. They went above and beyond to assist us which was really appreciated. We have booked to return in the near future and are really looking forward to coming back. Many thanks