Hotel berhampiran Leckwith Moors Park, Cardiff

I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed. The bathrooms had gorgeous jacuzzi baths and stone basins. The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange. The staff here are very friendly and go out of their way to ensure you have the best stay. Can’t wait to go back.

Really love this hotel and the location right in the centre! I always choose to stay here. Staff are super friendly and rooms are nice and clean. Car park under the hotel (at an extra cost of £18pn) The only difficult thing is getting to the hotel by car, as it sends you down a bus/taxi lane which can be confusing.

The hotel was lovely and clean and the room was just what we needed after a long day of travelling. It would have been nicer if we had a bath In the room but that is just personal preference. It was clean and tidy and we had tea and coffee making facilities in the room. We were only a twenty minute walk from town a perfect distance to walk into town and walk back safely the route is well lit and pretty straight forward. The breakfast was fantastic and it is served overlooking the bay so a lovely morning view. The breakfast was buffet and we had multiple trips up and down to enjoy all the food. Our favourite was the pancake machine with the strawberry jam it was delicious.

Disastrous first booking with trip.com! Travelled with my Daughter and her friend, arrived only to be told there was only a king size bed, room too small for the 3 of us. On booking, the search engine was defaulted to 2 adults, so this was amended accordingly. Thankfully there was a spare room.to accommodate at an additional cost of £30, oh and parking was £10! Not the budget stay I originally thought it to be. Please be careful. Accommodation top class, clean, fresh, beautiful with attention to detail.

This hotel has a great location with the rooms being very neat and tidy, if a touch out of date. Being only a 5-10 minute walk to the centre of town and a 15-20 minute walk to Cardiff Bay is near perfect. However during my stay, the pool was closed for renovation, one of the lifts was out of service and there appeared to be a large number of long term guests that require security guards on site at night in addition to having to lock in your breakfast time ahead of schedule.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

High price - especially when you have to pay for your overnight parking (I paid £17.00) and then if you want to have a swim it'll cost you another tenner! Cheeky buggers. Staff very pleasant and our room, although a bit 'tired' was spacious and light with a super comfy bed. Restaurant - staff again very pleasant but I was rather confused about my dinner wich consisted on half a plate of saute potatoes, a chicken schnitzel and a large bowl of cherry tomatoes. That's it. Chicken cooked perfectly, saute potatoes weren't actually saute, just deep fried slices and what I was supposed to do with so many tomatoes I have no idea but it was a pretty boring dinner and I would recommend it.

Having never been before I didn't know what to expect. The staff being kind and attentive. Made us all welcome. Personally ordering the mix grill, I was pleased . As were the empty places and happy faces around the table. Im not one to complain, but so many restaurants ask a preference for steak and it disappoints on arrival. But not here I might add. The chefs cooked every item to perfection. I was shocked at the flavour profile on offer. On a side note all served in a timely manner. We will definitely be returning, to place that puts the pride back in local. Thank you for having us. :)

Nice hotel.Everything you need.20 mins walk into the center of Cardiff.Or you can catch the bus and be in Cardiff town center in 10 mins.Bus stop is right outside the hotel

The communication from the hotel was first rate giving me all the information I needed. I arrived and was greeted by a friendly receptionist who checked us in efficiently. The rooms are lovely with soft and comfy beds. Our stay was cut short due to family issues and this is where the hotel staff excelled. They went above and beyond to assist us which was really appreciated. We have booked to return in the near future and are really looking forward to coming back. Many thanks