Hotel Cardiff dengan Tempat Letak Kereta

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Really love this hotel and the location right in the centre! I always choose to stay here. Staff are super friendly and rooms are nice and clean. Car park under the hotel (at an extra cost of £18pn) The only difficult thing is getting to the hotel by car, as it sends you down a bus/taxi lane which can be confusing.

The hotel was one of the highlights of our visit to Cardiff. Unparalleled views over the Bay Area from our balcony. An easy stroll down to the docks and everything that goes on there and a cheap Uber to the city centre. The room was spacious, clean, quiet and comfy. Breakfast was lovely. In fact the only downside was the car parking fee. Really enjoyed this hotel.

I arrived at the hotel late, close to 9pm, in the pouring rain, walking over from the train station with bags on cobblestone streets. On Google maps, the distance looks manageable but in wet weather and the dark, I had second thoughts. Nonetheless, the service and room standards made up for everything. They managed to fix me a room service dinner past 10pm, and it was really good lamb shanks on mashed potatoes. The bed was comfortable, the sheets were clean and I just sank into the best sleep of my whole work trip. The hot water pressure was strong. I went down for a super early breakfast the next morning, and the service staff at the breakfast stations were super friendly. The spread was a veritable feast, and they explained what black pudding was - I actually enjoyed it. There were vegetarian options available and the coffee machine dispensed really good cappuccino. One thing to mention was the wifi in the room. I had to do a business video call for an hour and I lost connection twice. I suppose the bandwidth was not designed for long video calls, so guests may want to prepare back-up connection if they need internet for work.

Free upgrade was a nice gesture.staffs all helpful.The ambiance also nice. Parking area also sufficient. For driving car trip. Gd choice to take. Will come again next time.

Everything was excellent. Great welcome by Karl. Useful local tips. Spacious room. Quiet neighbourhood. Great parking. Superb breakfast. This hotel offers has an uniqueness, which we thoroughly enjoyed including the lounge / library area. Nice broad selection of books available as well.

Prime location, lovely layout and friendly staff. The room was well presented. However, the hotel food really let the experience down. Namely as there is a £6 add-on charge for room service which isn’t advertised clearly enough! Imagine my shock when I went to pay. The pizza was very average too. So in all £23 for a pizza that I probably could’ve made better myself. Insanity.

Nice hotel.Everything you need.20 mins walk into the center of Cardiff.Or you can catch the bus and be in Cardiff town center in 10 mins.Bus stop is right outside the hotel

We booked this hotel as we were going to a concert in the venue opposite. Perfect location for us. We used the hotel car park too which was good value. Breakfast was good too.

Stayed one night. Not sure if because of renovation, the reception area wasn't very welcoming, pretty much self check-in set up but staffed too. Busy hotel, popular pool, gym, need to wait your turn for sauna & steam room but Impressed with facilities. Room service food was basic. The room definitely need updating and shower pressure not great. Overall fine though, would stay again.