Hotel berhampiran Callejón Ancho, Cartagena

excelente servicio. el personal que allí labora es muy amable y servicial. la alimentación es muy buena, el menú es variado y saludable. el hotel está muy bien ubicado, lo cual permite poder visitar y conocer diferentes sitios ahí cerca, incluyendo la playa.

This is, hands down, the best hotel I have ever stayed in. The hotel itself is beautiful. The location is perfect as there are several excellent restaurants less than a 5 minute walk away. The pool area is serene and the hotel’s restaurant has delicious food for breakfast, lunch, and dinner. The spa is incredible, and the room’s A/C is powerful, keeping us nice and cool on the most humid of days here. Despite all of these features, what stands out the most is the staff. They are super attentive, always going out of their way to make sure you are taken care of. Everyone introduces themselves with a smile and are all willing to help you with anything you need. Any requests you make to the front desk are handled very quickly, far exceeding our expectations. I also highly suggest booking a room that comes with the butler service, and would like to give Diego a special thank you. He set up an unbelievable boat trip to one of the nearby islands for my wife and I, making sure we had a bilingual guide (Manuel, also an awesome dude) who made sure we were taken care of the entire day, never had a translation issue, and saw some beautiful places. Diego also ensured we had a personal driver to get us to and from the dock without any hassle. If you are looking to be treated like royalty in paradise, then this is absolutely the place to stay. I cannot recommend it highly enough. 10/10 will definitely be back here again.

La atención del jefe de cocina fue excelente, lo mismo la atención de todos los empleados de este hotel, magnífico todo, hotel 10/10 sin duda volveria muchas veces más. La limpieza sin duda es lo que hace único, La playa queda al frente y su vista es genial.

Si pudiera darle más de 5 estrellas, se las daría. La verdad, excelente hotel en general. El servicio impecable, la comida deliciosa, las instalaciones son lindas y limpias, el cuarto tiene todas las comodidades, y está ubicado en un muy buen sector. Lo único que quizá podría mejorar es la cobertura del WiFi, pero es un detalle mínimo.

Room is upgraded with balcony for additional pay at check-in counter. Good experience with late check out at 1pm.

I was upgraded to this property from the OZ luxury hotel. I was pleasantly surprised by this action and enjoyed the larger room. I’m not sure what there is to complain about for this hotel. The staff were so friendly and attentive. The check-in process was easy and when we asked for recommendations for restaurants they were happy to help. Breakfast each morning was different Columbian cuisine which I enjoy when traveling. It was fresh with a good variety of choices. If the local cuisine is not your liking they make eggs to order which is a nice added touch. I loved being in the Bocagrande area it isn’t as busy as the walled city it is more of a beach town vibe. Uber to the other attractions ranged from $3-6. I can say I fell in love with this property and Cartagena and look forward to coming back soon.

El mejor hotel que he visitado hasta el momento. Todo excelente: la comodidad, los servicios, el personal, la calidad del lugar. La comida es buena (para los peruanos es difícil encontrar algo excelente fuera de nuestro país) y el bar excelente. El personal muy amable.

This is an amazing hotel in Barrio crespo. Close to beaches and with awesome views. Pool on roof. Attentive staff and the fish ceviche was off the chain Very new and very clean. Highly recommended. Stay here, not Boca Grande