ML Lodge

Awful place. Room dirty. Window rotton and not secure. Looked out onto a filthy roof area. No emergency exit other than the main door. The stairs are steep and threadbare with loose carpet, which is dangerous and a tripping hazard. The beds were very uncomfortable. Like springs with no padding. Shower hanging from the wall, drain filthy. We did not stay. We returned the key and left. Premier inn was £20 more and worth every penny. The bag safe area where you could leave your bags until check in was under the counter in the kebab shop!

Hotel is in a great location close to everything. Would not recommend this hotel it's run down, dirty. Carpets threadbare on stairs, curtains hanging of the rail, furniture old and mismatch, holes in the walls which have been filled and just left, stains on walls. Not cheap to stay so expected more for my money.

The staff who I phoned on arrival was brilliant as I don't come from Cardiff, I came from London and thr lady stayed on phone with me telling me where to go and park ect. Parking is terrible as no parking on site so you have to park at NCP multi story car park which would of cost £19.99 per night but luckily I had family near by so I parked else where. My hotel room was not clean as in walls were dirty and tea stains. Thr bed was nice tho and was clean. The shower rim at bottom was held on with black tape and what I payed was not worth it at all. Iv paid the same amount for different hotels and was so much better. This this was very disappointing so much. Hat to pick keys up from the chicken shop next door. Thr stairs where very worn out and looking shabby and the stairs so steep and alot of them and with asthma problems I didn't really go out due to this. I can fault the staff tho as had problems with my remote which they sorted straight away and was so lovely so thr staff made it nice but thr hotel it self needs a big refurbishment. I won't be staying here again.

Unfortunately, i actually had to cancel due to a family circumstance and they were very understanding and accommodating. When i next get a chance to go to Cardiff, i will definitely book to stay here again as they havs been nothing but lovely about everything

Really comfortable bed and nice spacious light room. Would definitely return as it’s right in the centre of Cardiff and great value. On seeing the negative reviews I agree it could do with updating and there are areas that aren’t particularly clean like the extraction fan in the bathroom and the condensation build up in the bedroom but overall on somewhere to stay in the heart of Cardiff it’s good 😊

Curtains didn’t cover the windows fully. Mildew on window frames and above curtain pole. Carpet threadbare, Shower curtain dirty Bathroom floor in desperate need of refurbishment Carpet on stairs accessing rooms extremely threadbare