Hotel berhampiran Catania Europa, Catania

酒店位置很好，在市中心，交通非常便利.房間麪積很大，入住很舒服.酒店前台態度很好，入住很順利.性價比比較高，推薦入住

We really enjoyed our stay at the Grand Hotel Biai Verde in Catania Italy. Its an old school elegant type of hotel on the coast - they were in the process of refinishing the outside access to the sea. Although the pool does not officially open until June (I snuck in) and its a great pool. The Breakfast was included and was really significant. Parking was free as was the NET - Room was very clean and they have old school maids that do a nice job - the Hotel has not yet been impacted by the green wave so you get new towels every day. Staff was kind and helpful. If returning to the aera I would stay there again. Special thanks to Matt from the Front Desk - he was very help before we arrived and attentive while we were there and he helped make our stay a great one - a positive attitude goes a long way!

Wifi is only available around the reception. Location is good. I won’t recommend the hotel due to the one rude staff who blamed me for putting a key on the wrong door(there were two doors before the reception). At that time I was super tired after walking all day but he ordered me to wait until he finished talking on the phone with angry face. He called me off that I almost damaged the door by clicking the key too much and the other customers could haven’t use it then I have to pay for the damage. He even mentioned the price for it. Then I had to show him that I can use the keys in the right place and turn them properly. The worst customer service I’ve ever had and my trip was damaged..

Nous avons passé une très bonne nuit dans cet hôtel, la chambre est belle, spacieuse et bien insonorisée. Le petit déjeuner est copieux. Seul petit hic, l’emplacement du parking pas facile à comprendre.

I made the mistake of reading other reviews of this hotel a day before we set off for Sicily and most of them were poor. Fearing the worst, I was not looking forward to staying here. On arrival, I have no idea why the reviews were so poor. Our room was clean the bathroom was clean, towels and toiletries were provided I could find little to complain about. The breakfast was very generous, with everything you would expect from a buffet breakfast, despite us not arriving for breakfast until late, we never found anything to have run out. The hotel is almost right in the centre of Catania and was competitively priced. Any queries we had were handled curteously by the staff, who all spoke far superior English than my woefull Italian. I did wonder if some of the poor reviews were from rival hotels as I found only a few tiny points that spoiled our stay, none of which were the fault of the hotel. During our stay many of the guests seemed to want to run/shout up and down the corridors late into the night and early morning which disturbed our sleep on almost every night, not the fault of the hotel, but it did spoil our stay. Our room had a balcony which looked out over a vertical 'tunnel' so we had no view, though this didn't worry us particularly. The hotel seemed to have changed name to Santuzza Hotel, the door buzzer (which we only needed on our first day) was labelled for this rather than 'Domus' which fooled us for a while until we spotted 'Domus' written in pencil below the door buzzer. Other than those small things, we had a wonderful time there and would recommend it - but might suggest taking earplugs for light sleepers when noisy guests are staying too!

This is not the five star hotel it purports to be and was a great disappointment to us on our recent stay. The staff on reception were polite and professional, and when asked a direct question were helpful enough, but at check-in omitted to tell us some basic information (where the breakfast room is - impossible to find independently - and the fact that there is a lido down the road where hotel guests can use the sun beds free of charge and which has a good restaurant). Our room had a number of basic faults which should have been picked up by housekeeping. The light over the bath didn't work, the battery was hanging out of the safe's door, there was a big crack in the window and the kettle spout was chipped. As other reviewers have noted, WiFi and air conditioning are sporadic. The pool area felt tired and tatty, and loud music played there all day. It's not a place you want to spend time. Breakfast was acceptable, but the staff were not welcoming or helpful. When food ran out it was generally not restocked. There was a very strong smell of bleach throughout the hotel corridors and in our room; I suspect it was masking a more unpleasant odour. Essentially, I would avoid staying here.

Très bon accueil, nous sommes arrivés bien avant l'heure du check-in mais nous avons pu laisser nos bagages qui ont été montés ensuite dans notre chambre. Le réceptionniste, très gentil et aimable, nous a donné un plan de Catane et nous a donné de bons conseils pour nous promener et pour les restaurants. Nous sommes allés déjeuner et nous sommes revenus ensuite. La chambre était très grande et très bien aménagée, la literie excellente et la salle de bain très belle et agréable. L'hôtel a une décoration design tout en gardant la majesté de l'ancien palais. Nous avons très bien dormi car la rue est relativement calme et il y a un très bon double vitrage. Le petit déjeuner est très copieux, servi sous forme de buffet dans une salle agréable. Nous avons apprécié d'avoir, entre autres, des fruits frais. A notre départ, nous avons pu laisser nos bagages à l'hôtel pour nous promener tranquillement dans Catane, notre avion étant en soirée. Le réceptionniste nous a appelé un taxi pour l'aéroport. Nous sommes ravis de notre séjour dans l'hôtel Romano House et nous recommandons fortement cet hôtel qui est d'un excellent rapport qualité/ prix.

Great location, clean, comfortable and spacious room. The hotel is just steps away from the Duomo, where there are many nice places to eat, have wine or delicious canoli. The pretty lady at reception (I forgot to get her name) gave us excellent recommendations for restaurants and local shopping. We enjoyed our time there very much.

We have stayed here every year for the last 7 years and love this hotel. When you first arrive, the entrance is in a side street which is not too appealing; don't worry because the interior is lovely. The aircon works, the bar is comfortable with a good range of beers and wines (and you have to ask Letitzia NOT to bring out snacks or she brings a load - not good if its just before dinner!) and we love the courtyard to just sit in and enjoy a quiet drink. The breakfast is a very good buffet - not as extensive as we've seen in other places, but more than enough for anyone. You can ask for coffee (I love Davids and Antonio's cappucinos) rather than using the coffee machine. The rooms are large, clean and feel very spacious and we like the rooms overlooking the street at the back. The bathroom/ toilet is excellent and there is a bidet which my wife absolutely loves! there is a fridge in the rooms with water and juice. The staff could not be nicer or more friendly, or more helpful - they really make the hotel. On reception, I'd say that Suzy has the best English, but Valeria and Lucia are both fine - just with more of an accent:) The hotel location is excellent; you are an easy 10 - 15 minute stroll to the market and on to Via Etnea from there; the other way - 15-20 minute stroll to the railway or bus stations. There are a lot of good cafes and restaurants in close vicinity. How much do we love this hotel? As I said, we stay every year for the last 7 years for about 2 weeks; I'm a member of the Accor Hotel Group rewards scheme and there are a number of Accor group hotels in the vicinity - good ones. We still choose Katane Palace every time and are looking forward to staying there again next year.