Hotel 4 bintang Cebu yang Popular

Receptionist are too slow to entertain us. First in line to queue but waited for 30 minutes before our check in was processed. Housekeeping forgot our towels. Could have improved there services.

Good service from staff. Fast food within walking distance.. But not near the malls or night market. But hotel shuttle service is available.

While this hotel was supposed to a little Luxury on our last night in Cebu agyer travelling for the last week in El Nido we were dissapointed as the shower ran cold and the TV was old and there was no remote present . We just wanted to shower and relax before our next flight to Bagiou City Seemingly, the boiler was replaced, which was not mentioned on our check in The room was adequate, and at least the air conditioning worked over all it was OK but not the best stay I have ever had

The facility is clean and peaceful. The swimming pool is also clean and everyone got to enjoy swimming. The gym is also very nice and not crowded. The staff are courteous and friendly.

We stayed at this hotel after visiting the Radisson and Quest Hotel and were quite pleased with our experience. The location is excellent, with a skywalk directly connecting to the mall. The lifts by your rooms also go down to the car park, which has a grocery store as part of the mall—a great convenience if you're staying in a suite with a stove and fridge, you can take your groceries directly to your room from the lift access skipping reception. We cooked a few meals during our stay, and it worked out really well. Check-in was efficient, though we were informed that formal attire was required for breakfast—long sleeves and no shorts. Personally, I found this a bit strict, especially as someone who frequently stays in 4- and 5-star hotels in England. We followed the dress code on the first day but noticed others wearing shorts and short-sleeved shirts, so we did the same for the rest of our stay. My tailored shorts and presentable shirts seemed appropriate for a breakfast buffet, not a formal dinner. The hotel's location in the IT Park is ideal, with plenty of places to visit within walking distance, including Sugbo Mercado for street food, which we went to twice with my fiancée's friends. The lobby staff and security were incredibly helpful. You can order a Grab and wait in the lobby, and the security guards will notify you when your taxi arrives. On the rooftop, there’s a bar and restaurant, a gym, and a pool. The pool is higher than the gym, offering some privacy while swimming, which we appreciated. The rooftop views are breathtaking, and the staff were friendly and accommodating. There are also changing rooms, showers, and toilets by the poolside. There’s a bar where you can claim a welcome drink, but it was unmanned when we visited, and we ended up not using our voucher. We had one small issue during our stay when my Revolut platinum card, which is metal and thicker than usual cards, got stuck in the ATM. The security guard, Anjol, was incredibly helpful. He called the ATM owners, and with his assistance, we were able to retrieve the card without damage. His help was much appreciated, and management should recognize his excellent service. The attached mall has a food court where we enjoyed fruit shakes and boba tea, as well as karaoke booths, a cinema, and various shops. We really enjoyed our stay and plan to return for a longer visit to fully enjoy the hotel and mall.

Tinggal bersama keluarga saya. Ia mempunyai bau yang sedikit hapak, tetapi lokasinya baik dan terdapat dua bilik mandi, jadi saya mempunyai penginapan yang sangat selesa. Satu perkara yang malang ialah hotel ditutup dari jam 12:00 hingga 2:00 pada hari daftar keluar, jadi mereka meminta saya mendaftar masuk dari jam 11:10. Sarapan termasuk dalam harga, jadi ia benar-benar berbaloi untuk wang.

This is our first time staying at Montebello, and we had a fun time during our stay. My kids loved the amenities especially the Pool. Buffet is delicious, with all the servers attentive to our needs. It's a hidden gem within the bustling city. Definitely will be coming back soon!

There's a misleading part of price inclusions...in this booking site says children 10 & below are free for breakfast,but in the hotel its not included,should pay half...only 3yrs old and below are free...bit sad,should put info correctly...but the rest is fine for its price

The overall services of the hotel is great. The room is clean and well maintained. I like there are towel bars to hang the hand towels. The AC is very cold even adjusting the temp controls doesn’t really help. Overall I will still recommend this hotel as it is also walking distance to Ayala Mall. Getting taxi and Grab are easy for this location.

Отель только после ремонта. В номере очень сильно пахнет краской и отделочными материалами. Плохая шумоизоляция, все происходящее в коридоре слышно очень хорошо. Здание из металлокаркаса, стены из гипсокартона. Интерьер в стиле ”лофт”. Было несколько отключений света. Пароль от вайфай действует только на 1 устройство, для двоих дают 2 пароля. Если у вас более 2х девайсов необходимо просить дополнительно. За 2 ночи пребывания уборка не производилась, полотенца не меняли. Пляж свой, маленький, с острыми камнями. Хорош для снорклинга, но без плавательной обуви делать нечего. Есть своя парковка. Завтрак входит в стоимость.