Hotel 4 bintang Cebu yang Popular

Did not feel welcome at all, someone searched my bags prior entering the hotel, check in made me feel unwelcome as well, a big smile but asking for deposit and bombarding me with a ton of rules, room was noisy and not clean, lots of dust, even some potato chips on the furniture... Location is good though and there is a ******, but that's it, overpriced.

Love the rooftop pool! The staff were soooo nice and helpful. Location was great; it’s central and had a lot of restaurants nearby. Breakfast was great!

Hotel wasn’t horrible but I just think I came at wrong time. Hotel needs a little renovation done to brighten up pool areas. They were a bit run down. While I was staying there I barely had hot water. And when water did work the pressure was low. Besides that, the room was pretty clean and modern. The service staff were good. The door man and door people were friendly. They had a nice gym with almost every machine,a spa, mini ****** and a restaurant in the building. You can get your laundry done for very cheap in tower 2 of the building. Overall it was decent if you are passing through cebu. The location is pretty good because you are next to a lot in city. But it is very busy when you exit hotel.

Clean and well-presented hotel. I've never experienced a hotel lobby not being on the ground floor (it's on floor 9), but that's no big deal. We stayed in the deluxe twin room. 2 king single beds that can be pushed together if you're a couple. Beds were very comfortable! Bathroom was also very clean. The only issues we had were: WiFi very slow/going in and out of range. Wait times for the elevator were consistently long (3-4mins) Buffet breakfast was delicious! We didn't get the chance to check out the pool as we only stayed overnight.

Excellent location, accessible to everything. Delicious buffet breakfast with so many choices. Recommended hotel.. Excellent serve as well👌🏼

Really enjoyed hotel. Will use again soon. If u want quality, stop looking at hotels under 2k pesos. Especially if you have guests. I'd choose this hotel over a 8k pesos resort hotel. Bfast was different each day & food was warm. We ate such a good breakfast that we skipped lunch.

We came for day use because of the excellent pools! There’s a large lap pool and a smaller pool off to the side both in a perfect landscaped setting. Great bathrooms and locker room. They offer a complimentary afternoon buffet by the pool with Filipino pastries, noodles, fruits and coffee and hot chocolate. There’s a bar next to the large pool. We decided to stay for dinner because it happened to be a Spanish themed dinner buffet specifically that night. WOW! Absolutely unbelievable spread! Chicken, paella, seafoods, salads, fire roasted tomatoes, stuffed mushrooms, dried meats and cheeses. Hot pork and fresh vegetable dishes. Dessert area they had homemade chocolate dipped churros. They were the best churros I’ve ever had! I’ve never seen a Spanish themed buffet at a hotel in Philippines and I’m so glad I tried it. Also, randomly there was a famous Kpop star staying here too. He was being mobbed by guests at the pool asking for autographs.

As part of the organizing team for our event, I was very impressed with Mezzo Hotel. The staff went above and beyond to accommodate our needs, showing a high level of professionalism while being friendly and approachable. They even provided basic medicine when needed, which was a thoughtful and much-appreciated gesture. The rooms were excellent—clean, comfortable, and well-maintained. The food was also fantastic, offering a variety of delicious options that everyone enjoyed. Overall, our experience at Mezzo Hotel exceeded expectations, and I highly recommend it for events or stays.

I must start with the most incredible aspect of our experience, which far exceeded expectations. We accidentally left over $1,000 USD in our hotel room safe when we checked out. We didn’t realize this until after we had arrived on Boracay. I didn’t expect to ever see that money again. Certainly, in the US, there’s no chance in hell I’m ever getting that money back. Nevertheless, when I called the Holiday Inn Cebu City, the staff seemed genuinely committed to finding the money and somehow getting it back to me. Once they found it, they called me back immediately and confirmed the amount in the safe. Then, for the better part of two days, the staff visited various Western Union offices in Cebu City to find someone that would exchange the notes into pesos, which they could then send to me via Western Union in the US. They finally found someone who could send all but $300 because those were the older $100 bills that most foreign money changers won’t touch. Oh well, I was more than excited to get most of my money back. I was quite happy to leave the remaining $300 as a tip for their super service. Then, after a couple more weeks, they contacted me and let me know they were able to convert the remaining $300 to pesos. Keep in mind that this is a country where the wage rate is significantly lower than the US and this was a material amount of money. The staff at the Holiday Inn Cebu City was so honest and so committed to excellent customer service that they went out of their way to get the rest of the money to me. This in itself made me a life time, loyal customer of this hotel. Now, beyond this particular amazing experience, the hotel is the perfect spot for tourists. The rooms are impeccably clean and modern, the breakfast buffet was the best we had in Asia, and the swimming pool had a great view and was well appointed. The location is perfect for tourists because lots of places are walking distance, like the Ayala Center. Hands down a memorable stay for a world traveler who’s been to every continent. I highly recommend this property!!

Upon entering the lobby, you can see the quirkiness and the attention to detail the hotel was given. The rooms were spacious which made having a toddler more comfortable as the little one needed more space to be a kid. What made it the most memorable though is the team - front desk and the guards were always attentive. I wish I had taken the gal’s name at the front. She had helped us from check in to check out. We had previously stayed at Seda Ayala Hotel for 3 nights. Due to the quarantine...we needed to unexpectedly extend our stay. We decided to check out since I was dissatisfied with the service there. What a refreshing contrast it was! The Henry Hotel delivered a 5 star service to their guest and to me, that always beats the fancy “luxury” decor. I have been to Cebu twice, another year we went to Plantation Bay. Henry Hotel became my favorite out of all of them in the island.