Penginapan Intercontinental Hotel & Resorts di Changsha

I ordered food late at night and there was no robot to deliver it to the room, so I called the front desk if they could bring it to the room. They refused and told me to get it myself. After going to the lobby I see the receptionist talking to the assistant, both of them are clearly not busy. Sure, I can get the food myself but when I'm paying the price for an Intercontinental hotel I would expect top tier service. And I've had hotel assitants bring the food to my room in chinese hotels that costs less than half the price of this one. Besides that, the hotel looked nice, and the room was good. The location is not really great if you plan to walk anywhere, but with a taxi it's acceptable. The view is pretty good if your room is facing south. Facing north (even with river view) it's not that spectacular.