Jintan Galaxy International Hotel

Usually I stay in this hotel when I travel to Jintan on business and I liked it before. But this time it was really bad. I ordered twin beds, they gave us one bad. The slippers that are supposed to be new, one slipper was completely wet unfree I unpacked them. The room was cold. We lived 2 people in the room, but they have only 1 card per room. We are 2 adult people staying in one room and having things to do. How are we supposed to have 1 card per room? What kind of policy is that? What kind of joke? My friend was coming from business trip at 10 pm, I was coming back at 6, am I supposed to sit and wait for her for 4 hours? This is ridiculous. Also, I’m coming back late the next day, very tired, with heavy bags, and when I arrive in my room I find that my card doesn’t work so I have to go back to the reception and ask to renew the card which she refused. It is a disaster

涉及安全，非常糟糕的體驗！已解決，記錄如下希望行業共同監督成長。 凌晨2點30左右，房門被陌生男人拿備用房卡刷開兩次，因為房門物理上鎖，對方沒有進門。驚醒後立馬打前台電話詢問，後解釋是其他客人需要工程部維修，酒店拿錯房卡，差點報警， 圖片是視頻記錄截圖。 目前已通過攜程全額退款，希望平台和酒店對管理措施，房卡系統和員工培訓制度作出嚴肅整改。對客人安全問題做嚴肅承諾！ 酒店前台反饋本次賠償從前台值班人員工資扣取，無法幹涉但非常不支持，這是管理問題，不僅僅是個人過失！應該公司和員工共同承擔！

衞生、環境不錯！但入住收按金不多見了！沒有早餐，設施舊了點！總體説的過去，如果有早餐可能會更好一些，以後還會選擇！