Sonesta ES Suites Chatsworth

滿意，每次都入住的酒店

Our family was staying overnight to attend a bat mitzvah in the area. We had one two-bedroom suite and a one-bedroom suite. From beginning to end we were taken care of by the staff. We added the second room at the last minute and the hotel staff (can't remember her name) was able to get us two rooms next to each other. Hassan at the front desk was great and acted like our personal concierge! We asked for early check-in which he gave us. He helped us with a shuttle to the nearby venue. Gave us late check-out. And was generally pleasant and accommodating to all our needs. Did not have chance to use the pool or gym, but enjoyed the included breakfast, not just continental

Great place to stay in the area. I stayed here because I was in the area for an event in Simi Valley, the next town over. The price was right. Its located a short walking distance from the Chatsworth Metrolink/Amtrak station, so it was pretty easy to get to from there. (I came from LAX via Union Station). Walking up to the hotel property, I was greeted with a beautiful, well maintained hotel. The hotel did have a very inviting pool, and I regret not taking some time and going in, but the one day I could it was too cold! (even for someone visiting from New England where it was 27 degrees when I left!) All the employees were very friendly with any interaction I had with them. The room was very clean and modern. It was a suite with a fully furnished modern kitchen (so pots & pans and dishes!) and living room, with a seperate bedroom suite. The bed was soft and comfy with fresh linens, and I am usually not a fan of hotel beds, but I liked this one! The two best things about this hotel, besides everything I've already stated, was that it came with a free breakfast buffet with great coffee every day. This helped so much as I didn't need to go elsewhere in the morning before heading to Simi Valley for the event I was attending. The second thing was that this hotel has a policy where they do not clean the rooms daily, unless you request it or stay beyond 5 days. I LIKE this policy and typically request "No service" for my stays at hotels, and get a lukewarm response when I do. (many hotels do not like this). But at this hotel, I didn't have to, it was their policy not to do so. (I just don't like people in my room when I am not around!) If I had to pick one bad thing about this hotel, and I struggled to do so, was that the housekeeping cracked the window in the bedroom when it was cleaned before my stay for some fresh air. Unfortunately I didn't notice until the third night, and wondered why the room was so loud at 5am when the dumpster in the parking lot was emptied! Oh well, I should have checked the windows when I checked in! But overall, a great place to stay and would highly recommend to anyone!

I will not ever stay here again nor would i recommend anyone does. They want to nickel and fine you with a $5 hidden pathing fee, the room was 65 degrees Cheap Terrible

We’re treated very unfairly and they could have accommodated us, they kicked us out now we’re paying over 400 for 3 nights elsewhere and they don’t care, they care about there profit and how much they make, we got blamed for things that were out of my control they had homeless people yelling and sounded like shouting, but we got blamed and labeled fighting people. Well I really think it’s quite petty that they won’t ever let us stay there again…

Now is a parking charge can believe it I stayed before and was not parking charge before is wrong

It was a nice and cozy room, enough space for me and my family. I love that there’s an area for dogs, my skorkie enjoyed herself. Laundry facility was clean and convenient. The dining area is clean and spacious.

Krista was not only extremely kind, warm and welcoming at check-in, as she continually displayed a very exceptional attitude with each and every subsequent interaction we shared. The other Christa was also very nice and seemed to do her best to accommodate my requests. I will definitely stay there again.

The staff was friendly and welcoming. The room was well equipped and clean. The room is due for new furniture. I found the sofa worn and the carpet is showing its age. All said I would stay there agai.