Hotel berhampiran Tivoli Theatre, Chattanooga

I'm looking forward to staying here this week. I visited Chattanooga a few weeks ago, and stayed at a different Hilton property. This trip, we wanted to stay by the river. Before heading home from my previous trip, I stopped into the HGI, and what a wonderful staff. Emily and Christine told us about the hotel, gave us food and drink establishment recommendations, and room recommendations. All this when our reservation is 3 weeks out. If they treat you like that when you're not a guest, that's all you need to know about how they'll treat you while there. Most importantly, they gave me the restaurant choice to celebrate my bride's birthday. See you soon!

Very nice staff I love the bar and small Cafe I really love the fire pit area and the room was very nice and clean comfortable beds I would definitely recommend this hotel to anybody traveling

Stayed here again in late June 2024, and once again the room and the service were spectacular. The front desk clerk, Trinity, was friendly, welcoming, and professional, and check-in was a breeze. The valet service was also very fast. The room, a suite on the 4th floor, was beautiful with floor-to-ceiling windows along one wall. The bed was extremely comfortable, and the overall vibe of the hotel is chic but not stuffy. The speakeasy also remains one of the coolest bars in the city. It was a very relaxing stay, and the Kinley remains the best hotel in Chattanooga.

Good location, breakfast was not provided due to Covid. Room was okay.

I stayed at this location of Homewood suites in Chattanooga, Tennessee. During my stay staff we're good except one person. The breakfast person named Sharon whom isn't nice, heard other people say how they won't eat breakfast when she is there. The only time I felt comfortable to get breakfast is when the other breakfast person named Stephanie was there. Stephanie is great, great personality, nice smile. But on August 13 during the social I got for myself three plates of different items. One plate was two slices of pizza, 2nd plate had salad and croutons, 3rd plate had cubed cheese and cookie. I took it to the room and my Ada companion forgot his plate of two slices of pizza so I went back down to get it and all of a sudden after grabbing a plate I felt a slap on my right arm, thought it was my Ada companion, nope it was Sharon, after physically assaulting me she proceeded to tell me that ”you can't have anymore food as you've already had 3 plates”. I'm a diabetic and should never be told by some stranger I can't have food. She's not related in any form and she's not paying my bills so she had no right to tell me what to do. And I've had a heart attack and spinal Stenosis and Tourette Syndrome. I thought it was illegal for a hotel staff to hit a guest, a disabled one at that. I reported it and nothing was ever done about it. I never again went downstairs to get breakfast on the days Sharon was there as I didn't feel comfortable being around her and didn't go downstairs for the days the social was as I didn't feel like putting up with being hit again and being told I can't get food cause she has to feed other guests. I worked for Hampton and I know you don't touch a guest at all and you don't tell a guest what to do as in when they are getting food. Not sure what she's thinking but thought something would be done about how she physically assaulted me and told me I can't get food when I'm a diabetic. She caused me mental anguish and stress. And also when they had the social I got a cup of liquid that had an unknown substance without a label and as they had beer I was assuming it was Wine. So I was smelling it to see if I could identify what it was and Sharon Chimes in ”Why are you smelling it when it's just Tea” what's it any of her business why I am smelling it. Pictured was my plates that Sharon thought were 3 plates of pizza. Like I said unless Sharon wants to pay all my bills from now on then yeah but otherwise she has no right to tell me anything and needs to mind her own business. Also at this hotel disabled people have no rights and they think it's okay for a staff member to physically assault a disabled person as myself. Been discriminated against disability at this property and physically assaulted that caused me mental anguish and stress and heart attack symptoms as I've already had one in the past. Nice to see that disabled people have no rights and it's okay to tell a disabled person/diabetic you can't get food. And for Sharon

Had everything except an iron and an ironing board, But they did have a clothing steamer so I guess that may have worked ..🤔