Gran Melia Chengdu

wow. a retreat in the heart of the city and only 15 driving to Shuqngliu airport

Simply immaculate service, extremely spacious clean and well kept rooms. We stayed for a week and used the gym, swimming pool, breakfast and dinner at the restaurant, walked around the lake after dinner. Very pleased with our stay, will not hesitate to stay again.

Never stayed at any Gran Melia hotels before so wanted to give it a shot for its high reputation. One word. Exceptional. The hotel is so beautiful and stunning with smell of osmanthus tree as soon as you walk out. Room is new, clean and full of amenities. With nice balcony area. Bed is the most comfortable bed I’ve ever slept on having stayed at so many 5 star hotels all around the world. Amazing! Service is top tier. The staff is so polite and welcoming to attend to your needs. One of the best service I’ve ever received. On mid autumn festival they gave mooncakes for free too! Food is delicious too. Lots of options with 3 restaurants for you to choose from. On my way to the airport I left a shirt in the closet and they offered to send it back to me for free! Such amazing service I will definitely be coming back here again and again! Thank you gran melia for your amazing hospitality and kind actions!

Absolutely stunning experience at Gran Melia Hotel in Chengdu! From the moment we arrived, the staff's warm welcome and impeccable service made us feel like royalty. The luxurious and well-appointed rooms provided a perfect blend of comfort and elegance. The hotel's facilities, including the spa and fitness center, were top-notch and added to our relaxation. Dining at their restaurants was a culinary delight, offering a variety of delectable dishes that catered to different palates. The central location of the hotel made it convenient for us to explore the city's attractions. Without a doubt, Gran Melia Hotel exceeded our expectations and made our stay in Chengdu truly unforgettable. We can't wait to return for another exceptional stay!

Excellent service from check-in to check-out. Credits to Clouds, who is the manager of the executive suites floor, and Nancy, who oversees the front desk. Location is not in city centre, but precisely what i like about this hotel. Sitting right next to one of the main recreation parks in Chengdu, with access to main highways within minutes of drive. Could be slightly difficult to hail a ride during rush hours, but otherwise all fine. 20mins ish back to Chengdu down town without traffic. Brand new building, and hygiene is well maintained (they even called to ask do i need my room cleaned while i was away as i have turned on the no disturb signal light). A bit of leakage from the the shower with water flowing into the toilet area, but this is a minor issue. Amenities were great, especially the balcony. Customers attracted to the hotel are well behaved and quiet, providing a relaxing ambience to the hotel. One recommendation however, would be great if we can have a proper bar area, ideally next to the nice garden, providing light food, easy drinks such as beers and cocktails. Will definitely return and recommend to friends and family.

環境： 酒店整體服務不錯，是少見在城市繁華地帶公園園景酒店，樓層不高，看外觀非常像別墅🏡一樣，酒店性價比不錯，關鍵還可以帶毛孩子🐶🐱入住，非常友好，下次會帶毛孩子來入住。 服務：從大堂下車，酒店禮賓員親切向我歡迎，真的讓人第一映像非常棒，到達酒店前台辦理入住，中間枱子的美女帥哥非常熱情的向我打招呼，稱呼我，再次向我表達新年快樂，説真的，很貼心，真的很貼心，一家酒店服務從問候中就能感受得出來！我的入住是Ada妹妹給我辦理的，併為我安排了有陽台的樓上房間，下午在陽台上曬太陽，不擺了，Rookie小哥哥為我主動介紹酒店，隨然晚上只是去錦城湖溜達了一圈，環境相當哇塞🤩˶╹ꇴ╹˶✌︎ 🤩衹想表達貼心，非常貼心，冬日暖陽般服務！ 設施：酒店🏨設施，房間有陽台，軟件很奈斯，唯一美中不足就是房間不能投屏看電視，哈哈哈，自己比較喜歡在👀電視上看劇，`（*∩_∩*）′其實在手機上也可以看，網絡速度很快，羽絨備很暖和很厚，房間空調很足，很適合我這種偶爾懶惰的放鬆 ◔.̮◔✧！總結完畢，酒店很乾凈漂亮，服務態度棒棒棒ㄟ（≧◇≦）ㄏ！祝酒店生意興隆，保持一流服務，下次還會再來！