Hotel dengan Pengambilan dari hotel di Chia

Reservamos dos habitaciones desde Booking.com. La TV no servía en una de las habitaciones. En el momento del check-in nos habían dado un código QR para comunicarnos con la recepción. El código QR tampoco sirvió, así que tuve que bajar a la recepción, dónde solo había una persona atendiendo y estaba ocupada con el check-in de otros huéspedes, así que me hicieron esperar para al menos escucharme. Por fin alguien solucionó el problema. En la misma recepción pedí dos botellas de agua sin gas, y NO HABÍA. Un rato después las consiguieron, pero es inconcebible que no hubiera algo tan elemental. Intenté dos veces comprar snacks en el bar pero no había nadie atendiendo. Al tercer intento logré comprar algo. Más tarde notamos que la tapa del sanitario de una de las habitaciones estaba rota (ver foto). Inaceptable. El desayuno fue un desastre. El ”servicio” a la mesa fue pésimo. Nos llevaron unas porciones minúsculas de huevos revueltos reposados y fríos, servidos en platos para tazas de tinto, pan viejo y café con sabor a tinto recalentado. No tenían café descafeinado. Una persona pidió una infusión de hierbas y le trajeron una de frutos verdes. Ante cada uno de nuestros reclamos hacían algo para tratar de remediar la situación, no siempre bien, y les hicimos saber que para nosotros era muy triste tener que estar quejándonos todo el tiempo para que el servicio funcionara medianamente. Pedimos dos tazas más de café y las llevaron chorreadas y además, las dos en un mismo plato (ver foto). No esperábamos una gastronomía elevada,pero sí al menos un servicio de desayuno decoroso y respetuoso con el huésped. El segundo día por la mañana, el aire acondicionado de una de las habitaciones dejó de funcionar. Eso es gravísimo porque las ventanas de las habitaciones están selladas, así que la única fuente de oxígeno es el aire acondicionado. Tuvimos que mantener abierta la puerta de la habitación para que entrara aire del pasillo. Ya estábamos de salida y cansados de quejarnos, así que no venimos nada en la recepción. Lo único rescatable fue que pudimos dormir tranquilamente. Después de haber vivido esta experiencia tan desagradable comprendí el afán de la recepcionista para que pagáramos en el momento del check-in.

Located in Chia, Gran Boutique Sabana is in a shopping district, a 2-minute walk from Gimnasio Británico and within a 5-minute drive of Centro Chía. This bed & breakfast is 14.3 mi (23 km) from Unicentro Bogotá and 12.3 mi (19.9 km) from Salt Cathedral of Zipaquira.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this bed & breakfast include concierge services, babysitting (surcharge), and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Grab a bite from the snack bar/deli, or stay in and take advantage of the bed & breakfast's room service. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Chia? This bed & breakfast has 269 square feet (25 square meters) of space consisting of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 7 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Syarikat ini menjanjikan perkhidmatan pembersihan sekali seminggu. Walau bagaimanapun, pengurus di laman web ini tidak berminat sama sekali dalam membuat janji ini menjadi kenyataan. Saya bercakap dengan dierctor, tetapi dia berbohong dan tidak mahu menyelesaikan keadaan. Saya meminta maklumat perkhidmatan pelanggan dan jawapannya ialah dia tidak akan memperbaharui kontrak saya. Dia juga berbohong tentang perkhidmatan dan jadual; Ia sangat mengecewakan untuk bercakap dengan pengurus dengan sikap sedemikian jadi saya memutuskan untuk pergi sahaja. Saya cuba menghubungi perkhidmatan pelanggan tetapi dierctor yang sama adalah yang membalas e-mel. Terdapat banyak tempat hebat di Chia dengan 1/2 harga. Saya menemui satu yang mempunyai teknologi cap jari untuk 1/2 harga di lokasi yang hebat. Walaupun bangunan itu bagus, pasukan pengurusan tidak mempunyai pengetahuan perkhidmatan pelanggan, dan etika asas manusia. Kakitangan penerimaan adalah hebat walaupun.

Modern hotel in good part of the city, although no restaurants within easy walking distance, but eating in the hotel restaurant was no problem with tasty food and good service although prices are higher when compared to restaurants elsewhere in the city. Spacious room, well designed , mini bar , safe, desk ,sofa, everything you want except control of the room temperature. We spent most of the time feeling cold in the room with no way to heat it (outside temp dropped to around 7-8C). Beds are very , very firm which is not ideal for anyone. Room pricing is very reasonable and represents good value. Caution with the breakfast buffet - our room was B&B, so we helped ourselves to the buffet only to be confronted with the manager half through our meal telling us that we had only paid for the basic breakfast and therefore needed to pay an extra 56,000pesos per person - the buffet was adequate but falls well below the offerings of 4 star hotels elsewhere. I did find pricing somewhere on the website that confirmed that full breakfast was 56k pp but I never managed to convince the manager that we should only pay the difference between basic breakfast and full breakfast , I felt cheated. One female member of staff on the front desk was very helpful and understanding and spoke good English and tried hard to help, but by this point we had decided not to use the buffet and buy food at local coffee shops close to the hotel. Our travel agent was to blame for only paying for basic breakfast but this was not explained upon check in nor were we told what we could eat without being fined. The good news was at check out when our 2 breakfasts we didn't attend were refunded giving us back approx 75K per day for 2 people, thus proving my point that we should have only paid the difference between 75K and 112K for 2 people to upgrade. Check what type of breakfast you are entitled to and there will be no problems, change the mattresses for something softer and actually plug the thermostat in the rooms into the heating/cooling system and this hotel would easily score 100%

I love this place. This hotel is one of the best in Bogotá. What I like the most is the location and the breakfast buffet. The service as usual was OUTSTANDING. Mr. Pedro, Ana, and David were really professional and EFFICIENT. I booked the restaurant for a family reunion and my family and I had the best time. Thank you for all your efforts to make my experience UNFORGETTABLE. About the room, the mattress was really good. The room has a coffee maker with a selection of coffee pods and tea. The parking is very convenient and free.

Es un hotel muy bien ubicado a pocas cuadras de Transmilenio, también se puede ir a varios lugares caminando y es muy lindo su alrededor. la calidad del desayuno es buena, sirven un buffet con frutas, queso, jamón, jugo de naranja yogur, huevos, panes, pancakes, bebidas calientes ( café o chocolate). Lo negativo que tiene este bufet es que sirven Waffles pero no hay miel para estos ni mermelada, se pidió en varias ocasiones hasta que por fin la niña con cierta pena tuvo que decir que no había. La habitación es confortable y algo para resaltar es que siempre permanece muy limpia y ordenada lo cual me encanta, el punto negativo de la habitaciones es que a pesar de que el hotel está en una zona muy tranquila y silenciosa durante toda la noche hay un motor que se enciende y se apaga constantemente lo que interrumpe el buen descanso.

NH Royal Teleport is easily the best business hotel in Bogota. The staff are helpful, the breakfast perfect, the suites have a large table for meetings and a second bathroom. The mail service is excellent and the rooms clean and the beds comfortable. The only changes I would make would be to place sub zero small refrigerator in every room and a hand unit where there is only a rain head shower.

With a stay at 101 Park House in Bogotá (Usaquén), you'll be within a 5-minute drive of 93 Park and Unicentro Bogotá. This spa hotel is 6.7 mi (10.9 km) from U.S. Embassy Bogotá and 6.8 mi (10.9 km) from Corferias Bogota.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Enjoy international cuisine at Cassis Restarurante Cava, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Treat yourself to a stay in one of the 68 individually decorated guestrooms, featuring fireplaces and LCD televisions. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Size of the bed to small. Check in Juan Guillermo was very nice!! Today at Check out the person at the front desk got upset because I was on a hurry and I didn't filled out this survey physically, told him I would do it on line

Hectours told us this was a 5-star hotel. It seems like they have never been to one. First, we had to wait approximately 45 minutes to get our rooms because the reservations were all wrong. Then, one of the rooms had no a/c. When addressed with the front desk, they expected us to just open the windows (even though we paid for rooms with a/c). In another room for three persons, there were only two towels, so we called the front desk, asking for an additional towel. It never arrived. The bathroom needs some repairing and the furniture is so worn out that it should be burned down. The sink overflows when used. Like the title says… a complete nightmare.