Hotel berhampiran Jewel-Osco, Chicago

If you are claustrophobic, this may not be the hotel for you. It is cute and clean, the staff was all amiable, and it is in a stellar location. However, this is a 100+-year-old building, and charming as it may be, the age of the building shows. The two elevators are tiny. We were in a single queen room on the 16th floor. The hallways to our room were super narrow, and the room was quite possibly the tiniest hotel room I have ever stayed in. The bathroom is tight with no extra space to unpack toiletries so I was thankful to have a hanging organizer with me. The room was clean and adequate, bed was comfortable enough for one night, and breakfast the next morning was the usual HI Express fare, which is always a pleasure. We chose this hotel for the location.

Good hotel, nice location with reasonable price but here is tricky part, they told me to pay deposit and I give them cash but front desk lady said they only accept credit cards so I gave them my wife credit card and they charged me 98.72US Dollars (688.09RMB) which were going to return to my wife’s account in next few days but so far they didn’t return it. Here is the proof in attach photos. After more than 2 months I still didn’t get back 98.72US Dollars. I want my fucking money back, you cheaters return my money back ASAP. Do your fucking job and return my money. You ******** cheaters.

Best experience you could possibly have at a hotel. From the staff to the room. Delightful.

Good location! Very convenient to start the tour in the city. The curtains at the bed for privacy can be bigger. Safety wise, just try not to roam around after dark.

Super Clean. Staff were always smiling and accommodating to all our needs. Roof top was beautiful and I can’t believe the Breakfast Buffet. I’ve never seen anything like it. It’s massive ! Can’t wait to go back

I visited this hotel with my girlfriend and it was a good experience as it was close to downtown and close to several convenient areas.

This is probably one of the best hostels I've stayed at in the U.S. I've stayed at this hostel twice now. The first time was in 2015 and the second time this past month for Market Days. Location: The hostel is centrally located in Downtown Chicago/the Loop. It's easily accessible to get to and from O'Hare Airport via the Blue Line which runs 24 hours. The closest CTA station is Jackson Station which also has connections to many other CTA lines. The hostel is also located within walking distance to many other tourist hotspots like Millennium Park, Broadway shows, Lou Malnati's Pizza (10 minutes), etc. There's also a CVS Pharmacy at the corner of the street that sells liquor and other essentials. On the weekday, the area is bustling with downtown workers, but on the weekends, it's like a ghost town. Most restaurants and stores close by 8/9pm. The only place to eat at if you have a late night is Taco Bell which closes at 2am. Another downside is that there are a lot of homeless people that have set up camp in front and around the hostel, so some people may feel unsafe walking around. Security: The property is very secure. There are multiple entry points to get into the hostel with a key card. There's another entry point to get access to the elevator banks that lead to the rooms as well as required card access to go upstairs and into the rooms. There's also a 24-hour front desk. This was a saving grace for me because my flight from New York was delayed that I ended up arriving at 3:30am. Keep in mind, if you plan to arrive after 3am, you should notify/call the front desk and let them know otherwise they'll mark you as a no-show and cancel your reservation. They also have storage lockers/a luggage room for a fee. Facilities/Amenities: My original reservation was for a 4-bed male dormitory, but there was someone sleeping in my assigned bunk. When you arrive, there is a fitted sheet, pillow sheets, a bath towel, and a face towel (no comforter). You are expected to make your bed. Since I arrived so late and my roommates were already asleep, the overnight staff (DJ) was nice enough to put me in an 8-bed dormitory that was unoccupied, so that I didn't wake up anyone. Both rooms were very spacious/high ceilings/massive windows with a lot of space to store luggage and walk around. All the rooms have lockers (bring your own lock or buy one at the front desk). In the 4-bed dorm, there is a common area with a kitchen/bathroom that connects with 2 suites. The 8-bed room is setup where the toilet, shower, and sink are all in separate areas instead of all in one room. The shower area has dispensers for body wash, shampoo, and conditioner. There are also common showers and toilets on every floor. The downside of the dormitory is that you can't control the temperature of the room. Summers in Chicago are hot and humid and the room was kept in the 60s, which I loved. But, my roommates thought it was too cold for them. The WiFi access is very stable and fast. Th

Checking in at the Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.

We got lucky and got an okay room with no significant health violations. The facilities are very dated but we expected that by reading the reviews. One alarming factor was that the locks did not work at all. The check-in was okay, but the receptionist was not very communicative.

This may be a 2 star hotel but the location is absolutely amazing! It’s only a 4 min walk to the station! The surrounding area has many stores including groceries and restaurants! Only a few Stations to tourist area. Room has great view and amenities are adequate, had everything we need! Price is very justified, Recommend staying here~