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Waldorf Astoria Chicago
4.5/5122 Ulasan

Waldorf Astoria Chicago

River North Chicago|0.61km dari Museum Of Contemporary Art Chicago
We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.

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Perjalanan perniagaan

Sheraton Grand Chicago Riverwalk
4.5/5134 Ulasan

Sheraton Grand Chicago Riverwalk

Streeterville Chicago|0.91km dari Museum Of Contemporary Art Chicago
1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

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Termasuk Sarapan

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Lihat Ulasan Tetamu untuk Hotel di Chicago

Mencari hotel berdekatan Museum Of Contemporary Art Chicago? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Hotel EMC2, Autograph Collection
4.5/5105 Ulasan
Streeterville
The experience was great. The service was pretty good. The sheets and pillowcases had makeup stains, was not happy about that! Also, animal friendly, not sure if they separate rooms just for owners and animals. Or if they mix them!
Sofitel Chicago Magnificent Mile
4.4/5109 Ulasan
River North
很滿意,入住體驗非常好,推薦
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
4.3/5103 Ulasan
Streeterville
Great Location..! Close to Michigan Avenue (Stores). Very good breakfast.. Comfortable bed and pillows. I really recommend..!
Hyatt Centric Chicago Magnificent Mile
4.2/5102 Ulasan
Streeterville
This was my second time staying at Hyatt Centric Chicago Magnificent Mile, and it was a pure coincidence for this second stay. The location and the room offered were a great deal at this price. The facilities were decent (not too old) and the space were sufficient. Both my stays at Hyatt Centric Chicago Magnificent Mile left me with very good impressions.
Aloft Chicago Mag Mile
4.3/5124 Ulasan
Streeterville
Great hotel and location! The only complaint is the valet parking is often blocked during the day due to large trucks. However, there is a garage across the street so it wasn’t that bad.
The Peninsula Chicago
4.7/5105 Ulasan
Streeterville
My husband and I and my sister all stayed at the Peninsula Hotel . This hotel is amazing. The rooms are pristine and comfortable. The dining was out of this world! We LOVED the Chinese Restaurant in the hotel. The food was perfect and the service wonderful. We also enjoyed a late meal in the lobby. We all had the Ahi Tuna appetizer and a salad before our main course. We were so full that we had to cancel our main meal orders! Everything was elegant, delicious and relaxed. We will stay there the next time we are in Chicago ( soon)! Our thank you’d to everyone working there. The Peninsula staff were all friendly and helpful!

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