Woolpack Inn

A perfect weekend getaway in the Kent countryside. We stayed in the beautifully decorated Tattinger Suite. The room had a mini bar that was well stocked and reasonably priced (normal pub prices). You can hear the neighbours next door but for a 600 year old pub, you can’t expect soundproofing so if you’re a light sleeper, bring some ear plugs. Our dinner in the restaurant was amazing. We both agreed that the pie on the specials board was probably one of the best we’d eaten. All staff were attentive and friendly during our stay. Breakfast is a small selection of croissants and toast with options for a cooked breakfast, all in the surrounding of a festive decorated restaurant area with lit inglenooks. We will back again to visit next year.

I booked two rooms and an evening meal for four. Staff, apart from one member, were friendly and helpful. The meal was lovely, and the service was really efficient and friendly, although one of the specials (Parma ham wrapped cod) was too dry and salty. Our rooms were not ready by the check-in time, and we had to wait for 40 minutes for them to be ready. Even after that, there was still a problem with the toilet in one of the rooms, so people staying there had to wait for a visit from a plumber before they could start enjoying the stay. Things like this do happen. However, when it happens, an apology and a smile would be an expected way to deal with it. Instead, I was told in an annoyed manner that they only had three cleaners and we will just have to wait. I could later understand why the cleaners could not manage: there was a lot of noise and laughter coming through the ceiling of our room, and then the three cleaners emerged . I am glad to know that Woolpack is a good employer, and their staff can take their time chatting while guests are waiting. I do understand the policy of having the card registered in case of damage, but normally it is done without handing it over to the staff. I asked if I can enter the details myself, but, as unsafe as it felt, I was told the only way we can continue with the check in was to give my card to the same unfriendly member of staff. The rooms (after the toilet situation has been resolved) were comfortable, although no chocolate was available despite this being part of the room description. We had no bathroom towels either as the laundry service did not deliver them. Again, all this can happen, and the housekeeper was apologetic. I would still recommend this place for a stay as I choose to believe that normally they run it much more smoothly.

Had the most amazing stay in this hotel , rooms are amazing and very clean , good location, excellent value for money with breakfast included . The owners were very friendly and made us feel at home and very welcome . The only downside is the website is incorrect with Sunday meal times but they helped us locate a nearby place to eat Highly recommend this hotel