BOON TECK
22 April 2023
My room was not cleaned up despite me putting up a door notice for housekeeping for the day. When I returned to my room in the evening, I was told to my surprise that my booking did not include housekeeping. The website of Breakfree at Cashel mentioned housekeeping is available. I was not informed that my booking omitted this service. Furthermore, I was told to collect new towels by myself at the counter. I just don't feel the hotel is not up to the mark in this aspect.
Other things I am not quite happy about is that the room space is too small for easy packing and unpacking of my luggage but I suppose I get what I paid for, which is ok.
I have decided to move to other hotel for the rest of my journey in Christchurch for the above reasons
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