Novotel Bandung

Ulasan Novotel Bandung

Novotel Bandung

Jl. Cihampelas No.23 25, Pasir Kaliki, Kec, Pasirkaliki, Cicendo, Bandung City, West Java, 40171, IndonesiaLihat Butiran Hotel
Novotel Bandung
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Hebat
63 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(63)
Ulasan positif(61)
Ulasan dengan gambar/video(11)
Penginapan yang hebat!(11)
Kakitangan yang mesra(11)
Bersih dan kemas(10)
Bilik yang hebat(10)
Ulasan kurang baik(2)
DMBDMB
Bilik Superior Twin
Menginap pada Feb 2025
Keluarga
24 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Mac 2025
Stayed here to attend a wedding that was being held at the hotel, all in all happy with rooms and service but to be honest there are better options that have better breakfast and rooms for a better price, if it wasn’t for the wedding I wouldn’t stay here again
Terjemah
Adi88
Bilik Superior King
Menginap pada Jan 2025
Bisnes
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Feb 2025
stayed 1 night for business trip. stayed in 707. everything was good. the only minus point was the internet signal is always on & off. i thought maybe the room is far out on the corner of the building, so maybe the internet signal couldnt reach our room properly. bf was good. continental + indonesian food mostly. good job novotel. would stay here again for sure.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Adi88,We very much appreciate your comments regarding your stay at the Novotel Bandung.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
ashaari Mohter
Bilik Superior King
Menginap pada Jan 2025
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Feb 2025
Nice hotel. Highly recommended. Staff very fast service especially name Fiola. She is very nice. Location strategy and cleanest environment. Will repeat again to this hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Ashaari Mohter,We very much appreciate your comments regarding your stay at the Novotel Bandung.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Hilmi Mohamed
Bilik Superior Twin
Menginap pada Jan 2025
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mac 2025
Pleasant and great hospitality. The staff is nice and helpful.
Terjemah
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Jul 2024
Keluarga
311 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Sep 2024
Rekomen hotel bandung, fasilitas lengkap, kids friendly, booking di trip mayan promonya
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Travelarrr
Bilik Superior King
Menginap pada Jun 2024
Bisnes
11 ulasan
3.0/5
Disiarkan pada 23 Sep 2024
Place is decent and ok to live in. Breakfast has limited options and serves the usual food
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Travelarrr,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.Sincerely,Siswanto,Rooms Division Manager
Rohani Ariffin
Bilik Superior Twin
Menginap pada Mei 2024
Keluarga
2 ulasan
3.0/5
Disiarkan pada 14 Jun 2024
The hotel was going through renovation works. I asked for non smoking room, but the room smelled of cigarette smoke. Even the corridor smelled of smoke. When I increased the fan speed of the aircon, the smoke smell intensified. I had a hard time trying to sleep. The toilet flush was faulty and continued flushing. The hotel prides itself as an environmentally friendly establishment but when asked to borrow cutleries, the staff informed that they do not loan such items. These practices will encourage guests to use disposables. Breakfast spread was average. Tried to call staff for assistance with luggage for check out but line was busy for 10 min. Brought down luggage on my own for check out.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Rohani AriffinThank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,SiswantoRoom Dividion Manager
Pengguna Tanpa Nama
Bilik Superior Twin
Menginap pada Apr 2024
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 26 Mei 2024
Good.
Terjemah
Jawapan daripada Pihak Penginapan: Kepada tamu yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,SiswantoRoom Division Manager
ardiansyah k dahlan
Bilik Superior Twin
Menginap pada Okt 2023
Keluarga
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Nov 2023
recomend for short trip to stay here, more promo pls, not only for sunday but also weekend, hopefulylly novotel always success.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Ardiansyah K Dahlan.,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Dechsak Veingchai
Bilik Superior King
Menginap pada Dis 2023
Solo
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Jan 2024
Facilities are quite old but there is good maintain. Room is cleaning and staffs have good service.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Dechsak Veingchai, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Saras dewi
Bilik Superior King
Menginap pada Jul 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Ogo 2023
A ver very very pleasent stays. Thank you novote, breakfast juga bisa ditake away karena harus chech out super pagiiiiii 😊😊
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ms. Saras Dewi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
okky muhammad
Bilik Superior King
Menginap pada Jun 2023
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 4 Jul 2023
Everything fine
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. / Mrs. Morisette,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Ashauk88
Bilik Superior King
Menginap pada Jul 2023
Keluarga
54 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2023
The room is big and clean. The breakfast has a wide spread of both western and Indonesian food. Good location.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Beloved Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
Ismail iman
Bilik Superior King
Menginap pada Dis 2024
Keluarga
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jan 2025
Very good
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Ismail Iman,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom DIvision Manager
DedyBMJP
Bilik Kembar Utama
Menginap pada Feb 2024
Bisnes
5 ulasan
3.2/5
Disiarkan pada 8 Mac 2024
the hotel need to renovate
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Haryadi,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.Sincerely,SiswantoRooms Division Manager