Hotel terbaik di Mulgrave

We stayed here after a disastrous booking in the city. Staff friendly, welcoming & helpful, we felt very at home. Newly refurbished room & en suite. Great bus & train links into the city, excellent pub 100m away for lunch/dinner & local café 5 mins walk away for breakfast. Would highly recommend as an alternative to city accommodation.

We all agree the food was very good and worth the wait. There was 6 adults today, we all orederd and our friend who ordered last got his meal first and was finishes before we even got ours. Service was not the best. It came with a smile and they are very friendly, but the restaurant was not busy enough, there was about 35 to 40 people sitting down for a meal and 5 font of house staff and well the speed of service was terrible. It was clean and neat to look at. Very much a typical gaming room bistro. I had garlic prawns, a garlic bread, and dessert, Hubbie had a entree squid and the special Porterhouse for the day and the total it was $84. So not cheap but did enjoy it all. The the dessert was explained as a burnt lemon and lime tart and well there was no burnt it was just taken out of the cake display and put on the plate with some cream not very good.

It appears that this place has had a change in ownership and the new manager is amazing. It is nice to have a human face behind everything. The staff at the desk are very professional, responsive and helpful! The room is clean and well equipped. The location is also unbeatable, as there are shops (inc. a KFC) within walking distance and the Glen Shopping Centre is only minutes away. I would highly recommend this place and I will definitely come again!

A good place to stay for Taylor swift concert. The room is quiet. The felicity is new. Staff is friendly. This place is also very close to restaurants, Coles, Kmart, cafe, Asian grocery store. I highly recommended this place for visitors. However, it is a little far from the train station. You’d need to take a bus first.

Staffs are hard to contact. They don't pay attention on the ex-customer. I asked for my receipts for my group. They didn't send me the correct receipt. I tried to follow but they didn't care anything. I don't recommend for anyone who will come for business issues.

Tempat ini menghirup udara segar berbanding 4 tempat terakhir yang saya tinggal di kawasan itu. Tempat yang sangat sangat bersih dan kemas, gambar-gambar sangat tepat yang jarang berlaku. Katilnya selesa. Wanita di meja itu juga memberi saya pilihan bilik jika saya mahukan bilik di bahagian belakang yang kurang bunyi lalu lintas atau di tengah. Dia pun membukanya dan menunjukkan kepada saya. Kedua-duanya sangat bersih. Sangat kagum akan 100% kembali.

It is located right next to a highway that is accessible to many shopping area like Ikea, Chadston and the new shopping mall M-city, with only 20 min trip to the city. It is also surrounded by many restaurants, therefore you will not go hungry. Room wise, it offers all of the basic, it is reasonably clean except the curtain. The floor of the corridor does need some attention. The decor is bit outdated. Because it is right next to the highway, at night it can be very noisy with lot of car racing. With the price that I paid for, dont expect too much service where I received no service at all, my room was not made every morning and I had to empty the rubbish bin myself.

When we arrived from Regional Victoria, around 4pm, the Reception doors were closed with a message on the window to call a number. At first the lady could not find my booking, a booking I made 3 weeks in advance. After a short conversation the lady gave me the code to open the key safe, at least we had a room to stay in for the night. I was asked what time we were leaving so arrangements could be made for payment of the room, I said we would be leaving between 8-8.30am I was advised someone would meet me at Reception, never happened in fact we did not see a person in all the time we were on the property. No help with directions, no breakfast, not a happy stay. If you are considering staying at this property beware the restaurant and other areas are closed, including Reception, good luck.

Impeccable rooms, fantastic atmosphere and outstanding staff. Absolutely brilliant trip. Having all of the hotel amenities & dine-in info directly from the tv was great. If you could order directly from the TV instead of needing to scan the QR code for a menu and then call front desk, that would certainly improve the overall experience. But the things that mattered where all there. Thanks to all the staff for making check-in & out so seemless.

The staff are lovely. The kettle didnt work so reception gave me a new one. Room was clean but had a real musty smell to it. The bathroom was okay but the upgrade looked like it was not done by a professional more like my paint job. Shower rose leaked down the wall and bathroom door jammed. Bed was nice and comfortable.