Hotel terbaik di North Ward

隔音不好，對面就是海邊，在房間煮吃的好方便

Well located hotel on the beachfront though a bit of a walk to the city centre (The Strand has lots of places to eat so this is not a major issue). The pool was large enough and clean. The whole place would benefit greatly from a refresh - paint, furniture, settings etc. in my opinion this could give it a 4 star rating but due to this I only rate this with 3 stars. Staff were efficient if not exactly friendly. Beds pretty soft (which kills my back).

Great value for money Good location and friendly staff The room was very big and clean

Anthony & Michelle were the best hosts, nothing was to much trouble, excellent service. My husband Shane & I have been to Waters Edge for the last 6 years with friends. Excellent rooms, close to everything. Why go anywhere else. All of us have booked for August 2024. Thanks again Heather, Shane and friends.

Start with positives, clean rooms (inside) location right on the beach, wifi works well, communication about our deluxe room not being suitable for booking with pet The negatives paid for a premium ocean room upfront for 4 nights and was assured on phone would be swapped out for a similar standard as had a small dog, what we got was a room straight out of the 80s, a family room with 3 beds no less. When we queried it, was told this is our best option as other rooms were literally just a bed, and much smaller. Ok, we thought not ideal and felt a bit ripped off, but our choice was to travel with our dog so ok work with it. Then the real crap started, our room was right next door to a kitchen of a busy restaurant, the restaurant used external ( I hope temporary ) refrigeration that was you guessed it parked outside our room. On one side of our door old boxes and other restaurant clutter, the other a compressor going off attached to a refrigerated trailer (one of 2). Then the poor staff had to walk past the room window over 80 times (we counted one night) each time 2 doors creaking and slamming to get provisions, this would go on until approx 11:30pm every night. The real fun was renovations in the same restaurant starting with drills at 7am, but it was okay as the mattresses (remember we had 3 beds for us both) kept us awake anyhow, as they were as old as the 80s decor and went some way to keeping a 30-year-old marriage in form, as we rolled towards each others embrace at every opportunity in the pit that I think was the middle. We left a day early tempted to give the room away but figured why share the misery? I wouldn't normally write a review as having worked in tourism and owned tourism businesses, I know it can sometimes be a bit hard to get things right, but having had a chat 3 times felt compelled as they simply couldn't give a shiiiite, offered no partial refund nor even a 10% dinner discount. Citing you used *********** smile bs more smiles, more bs can't do anything *BS did I mention work in tourism Up ya game, I won't even mention how the pool looked compared to marketing photos, makes me laugh too much, if I was so sleep deprived I would bother to upload photos.

Excellent service, clean and conveniently located. I was really impressed with the personal service from the Manager, Kylie. I found the Quest and excellent choice for business travel. Getting access late at night was easy and the room was quiet and well appointed.

Thank you Summit Motel staff and management for making my stay very comfortable. Everyone was very helpful and friendly and for the price, I doubt you could match it anywhere in Townsville for value for money. The kitchenette looked brand new and while a small hop would have been useful, the microwave oven was quite sufficient for my needs. The bed was comfortable and the room very clean. The bathroom, while quite adequate was a little tired but I realise the motel is under new ownership and I am sure it will be updated in due course. The free shampoo, conditioner, body lotion, shaving cream, hand/body wash in wall dispensers rather than those tiny plastic bottles was a welcome surprise. The motel is close to the Strand, shops and restaurants. A very easy 10 minute walk into town as it's mostly downhill but of course that means it's uphill on return so bear that in mind if you don't have a car. Overall a very good experience and I'd definitely stay at The Summit Motel again.

lovely views and a contemporary aesthetic. lots of parking spaces. I enjoy that it's not crowded. The food was good. The Asian staff was polite and made an effort to provide a customer-focused attitude. The majority of the workers are backpackers, so they are not particularly formal—they don't smile or greet others, they just stand and talk—and the place doesn't look like a five-star hotel. There was still hair on the floor and the room was a little dusty . Nothing special, simply an overnight stay.