Hotel terbaik di Affoltern am Albis

The hotel needs a reality check. They host groups from overseas on daily basis I.e. people who possibly would not return. Thus, they treat all guests like trash. Just because we looked like the people in the group we got extra bad treatment! First question asked - are you with the group as supposedly they have lower standards for the groups. I have never faced such bad culture in hotel staff ever before in any hotel now living and travelling in Europe for more than 7 years now. Plus the attitude of the staff is unbearable. We left our room at 10 am and by 5pm when we came back the room was not cleaned. The excuse given at the reception was there are too many rooms to be cleaned and since we were on the top floor we needed to wait. And that this is Switzerland and we cannot ask for service and they can still clean the room till 7pm and we have no say in it!! In addition the hotel counts the number of towels they give per guest. There is whole rule booklet of the hotel which is printed but not given to guests. According to the rule book we are supposed to use our towels for 3 days. Since we did not get the rule book we did not know although using same towels for 3 days is unacceptable. If known earlier, we would not have booked this hotel. The housekeeping refused to give extra towels!! The reception lady argued that it is in the rule book and if we need extra towels we need to pay 8 CHF per set. So after agony of 30min. telling them that I was not explained the rules at check in, nor did I get the rule book I had to pay 24 CHF FOR 3 sets of towels or we were asked if we don’t want to pay we could CHECK OUT!!! Can you believe that!!

We arranged to stay here for 1 night on our way further south. The guest house is based on a large, traditional farmhouse and the development work has clearly been done to the very highest standards. The room was spacious and beautifully decorated (in a restrained manner). Our hosts were very welcoming and went out of their way to make sure everything was to our liking. After a refreshing night's sleep we enjoyed a lovely, traditional breakfast. We would have stayed longer if our schedule had permitted.

Das Hotel liegt nahe der Autobahn und mit dem Bus (gegenüber) ist mal relativ schnell in der City. Parkplätze sind an der linken sowie der rechten Seite des Hotels (aus meiner Sicht) ausreichend vorhanden. Die Lobby ist relativ klein gehalten, teilt sich aber auch die Räumlichkeiten mit dem Restaurant ”Boom”, wo auch das Frühstück eingenommen werden kann. Die Zimmer sind zwar einfach eingerichtet, aber ausreichend groß und sehr sauber. Das WLAN ist für ein Hotel dieser Klasse erstaunlich schnell. Zwar gibt es keine Klimaanlage, aber wenn man die Zimmer mit Aussicht zur Straße / Tankstelle nimmt, ist es im Hochsommer nicht zu heiß. Auch sollte man nicht das oberste Stockwerk nehmen. Zimmer am Ende des Ganges sind ruhiger. Im (schnell reagierenden) TV finden sich genug Kanäle für jeden Geschmack. Es gibt in den Zimmern einen kleinen Arbeitsbereich mit einigen Steckdosen und Platz für Notebook und ein paar Unterlagen. Das Personal an der Rezeption ist freundlich, hilfsbereit und kann weiterführende Informationen geben. Auch kann man Tickets für den ÖPNV erwerben. Frühstück ist ab ca. 5:30 Uhr (unter der Woche) möglich. Ich empfand das Zimmer als relativ ruhig. Selbst von der Straße bekam man am späteren Abend kaum noch etwas mit, so daß ich wunderbar mit offenem Fenster schlafen konnte. Vom Preis-Leistungs-Verhältnis her ist das Hotel -gerade im Raum Zürich- sehr günstig.

This is always a home from home. From the moment of arrival till the departure, everything is amazing. The rooms are quality, the ability to get fresh air is always great. The view from the hotel is priceless, and the amenities are superb. But the thing that sets this apart is the staff. Always happy to accommodate any request, from beers in the foyer taking in the view, to teh amazing food served at dinner. I cannot praise this enough - travelling over 2/3 of the year for work, my visit to this place is always the highlight. So thank you all at the Belvoir - you always make my stay amazing

This is a lovely hotel with great views and nice rooms. The reception staff are excellent. It is a shame though that the restaurant staff are a bit inflexible in a Swiss kind of way. There is a mix of customer service. If you deal with the normal staff there’s an ‘attitude’ like ‘we are doing you a favour being here’ After Covid-19 when the hospitality industry was shut down it surprises me that there is no consideration for customers who are staying at the hotel. The mood changes when the maitre’d comes out and deals with people at the entrance. It is smooth, no attitude. There is a problem in Switzerland with the standard of customer service. Maybe it needs Gordon Ramsay to visit to give your people a massive boot up the bum. Either take the comments below on-board. Or just stick with what you’ve always done.

Wunderbare ruhige Lage direkt am See, kleiner Wellnessbereich mit Ausgang direkt zum Schwimmen im See. Frühstück vom Feinsten, Buffet und a la carte für jegliche Eierspeisen. Nicht zu vergessen den hervorragenden Espresso und Cappuccino. Zimmer mit Seesicht und erstklassigen Parkettböden sowie Service und Freundlichkeit der Angestellten waren hervorragend. Einfach alles zum Genießen.

We only stayed one night but I wished it could have been longer. We got lake views, a balcony, the bed was comfy, the bathroom was cool. Good sockets near the bed (although they are the Swiss hexagonal shape if you're not using USB, so the generic European adapter won't work), lots of lighting options. My colleague said the coffee was good! I struggle to sleep the first night in a new place, but not here. It was great!

Moin Reisende, flott und kurz, von der direkten Reservierung bis hin zum einchecken, alles flott und sehr Perfekt. Die Zimmer sind sauber und reichen für 1-3 Übernachtungen und die Freundlichkeit lässt nichts anderes zu als, Hoppla ist sehr gut👍 Das Frühstück, okay, könnte a bissl mehr am Service und oder Speisen, Konfitüre Erdbeere und dann ist es Mega. Ich bin jetzt schon viele Jahre ein Fan und sehr zufrieden, für mich eben 5 Punkte, weil die Lage zur Autobahn mehr als ideal ist. Überzeugt Euch selbst.