Hotel terbaik di La Eliana

Hotel is lovely, very picturesque. Receptionists and the rest of the employees were friendly and helpful and spoke English. The rooms are cute but by no means what we expected from a 4-star hotel. Our son was constantly woken by the noise of our neighbours as the walls are paper thin and clanking and footsteps from the people above. You can hear TV, over hear phone conversations and things one would not like to hear (it is kind of romantic hotel). Also the noise from the motorway is not blocked by the windows. Other than breakfast, we never ate at the hotel as the food was served only after 8.30pm which is too late for our son. Also, when I asked to see the restaurant menu, I was told that the only menu we can choose from is the cafeteria menu with burger and sandwich or something similar on it. Not quite a dinner we’d like to have in Spain or in a romantic getaway. What also really bothered us was a lack of storage - no shelves or drawers. One big wardrobe with 6 hangers and one shelf - for 3 peoples clothing for 7 days. Sick of living off from a suitcase. We definitely won’t be coming back here, as it’s far from our expectation of a 4-star getaway (we have stayed many times at a 3-star hotel near by and this won’t compare, maybe few stars have been given for the sauna and pool?). If little things like missing a wardrobe door, towels with holes (they are nicely scratchy though!) and noise from the neighbours doesn’t bother you, then it is a lovely hotel to stay in. (Stayed on second floor with the balcony overlooking motorway). Just not for our taste. Ps! Also the car park is tiny and if you come back later in the evening you might struggle with finding parking.

La verdad es que el trato y simpatía de Trini y Noelia es digno de destacar. Tiene una buena ubicación si necesitas moverte por esta zona. Apartamentos amplios. El mobiliario necesita alguna revisión. AL menos en el que nos toco a nosotros no había casi perchas. Es una muy buena opción para ir con mascotas. La taberna que hay abajo tiene una gran cantidad de cervezas y el precio esta bastante ajustado.

Lo mejor el personal. Super ambable y muy profesional. Tenía que salir antes del horario del desayuno previsto en el hotel y me lo sirvieron igualmente

This is the second time I have visited this hotel. Staying here for a week on business. The rooms are basic with some of the fittings a bit worn but the bed was comfortable and plenty of space. The restaurant had good food served quickly. Not a huge choice but enough for my needs. It doesn't open until 20.30 but they will serve drinks before then. The hotel is well situated for the business park and you could walk to it. About twenty minutes or so. Just as well because the parking spaces at the business park fill up quite quickly. There is some noise from the road but not enough to keep me awake at night. I would be happy to stay here again.

Mi experiencia fue muy mala ya que hice la reserva pensando que iba al hotel como todo el mundo busca descansar y relajarme. Y fue todo lo contrario porque la app trip en ningún momento me avisó que estaban en obras y mi sorpresa fue al llegar allí y ver que estaban en obras y no poder descansar ya que estaban con el motopico y picando haciendo ruido por la mañana y tarde y a las 08:00 de la mañana otra vez volvían a enganchar a picar. Fue una estancia horrorosa. Por mucho que me queje a Trip nada cambio. Tengo otra reserva que hice antes de pasarme esto con ellos y será la ultima reserva que haga con ellos.

We were very much lured in by the allure of a 4* hotel in an area that was quite expensive but given the premium that you pay for such a hotel I can say wholeheartedly it is not worth it. The hair dryer in the room had no filter which meant that it trapped hair constantly. However, the biggest issue was with the shower leaking profusely to the point that it flooded the entire room. Upon alerting the receptionist, who did not seem phased in the slightest, we were handed a stack of towels and left to deal with it ourselves. The flooding caused a significant amount of damage to both an already damaged room and our personal property which can only lead me to conclude that this was not the first time that this occurred. The door strip threshold was damaged to begin with but the leaking of the shower meant that the bathroom door did not even close. The room was not as described and the rooms look like nothing like the pictures. The location of the hotel is isolated with no transport links which means any potential savings you may have made on the hotel you end up spending substantially more on taxis. The hotel was unbothered by this and not only were we given the wrong email to send our concerns to but they responded essentially defending the fact that they were 4*s and there was nothing we could do as we did not report it at the time, however if they read my email correctly they would have seen that we did. I did not want to leave a negative review but the hotel has left me with no choice but to do so as they have not adequately responded to my concerns despite giving them ample opportunity to do so. I do believe that the apathy of the supposed director of the hotel shows that this establishment is run clinging to its 4* status and does not believe that the product the provide has to match this status. I do hope that this honest review with pictures will deter other travellers from staying here as it is not worth the aggravation and upset.

Everything not acceptable for a hotel this size (a) Attitude of the staff, bordering on being ****** (b) Ineptitude in changing the room when complained about blocked basin (c) lack of adequate number of staff to attend to our minimal requirements (d) although a Spa- no access during decent morning time citing Covid as an excuse and a charge of EUR 10 (e) cold breakfast, seemed catered from outside with no intention of making anything nice (f) Dinner time only one guy taking orders and delivering in a haphazard manner as if working was too difficult (g) strange room layout, separating each of WC, bath, shower, and basin thus no sense of privacy, dignity eor hygiene as the WC glass door is the partial height

We stayed at the Ibis near the airport for a couple of nights as we had an early flight when we left Valencia. When we contacted the hotel prior to travel they were responsive to our queries. Check-in was from 12 & on arrival, staff were more interested in talking between themselves than checking us in. Once we were checked in, the room was fine - functional as Ibis rooms are with the modular toilet. It was generally clean, there were enough charge points, hangers, hooks etc. The thick quilt was an overkill for the hot weather & we couldn't remove it as there was no where to store it in the room! Would have benefitted from more storage space but it was the usual standard. Helpful that there was a hairdryer & toiletries were in dispensers rather than in small bottles which was better for the environment. There were road works near the hotel where the disused flyover was so it looked a bit of a mess. We weren't there during the day so it didn't bother us. The window was double layered which kept the noise levels down & it wasn't noisy at night, even from flights (there weren't many!) The hotel is near Rosas metro station & via a walking path on a the disused flyover, gives really access to the airport in 5-10 mins. Super convenient! The light controls on the headboard above the bed were a bit finicky, so didn't work all the time. The dispenser for the shampoo & shower gel in the shower wasn't working so we reported this to reception the next day & the bottle was replaced. Thank goodness we had spare toiletries with us. Staff also helped us print out boarding passes for flights the next day & very conveniently, they serve breakfast from 0430. The early brekkie is from 0430 till 0630 with the 'normal' brekkie from 0630. Not sure what the difference was but there was a good selection of fruit, yoghurt, cereal, breads & pastries, jams, cheese, ham, boiled eggs etc for the early breakfast. We had our fill for less than 6 euros a person before departing for the airport. Only negative re the breakfast was they used paper plates for some reason when all the other crockery was reusable. Also, there was no tea nor hot water available. Overall, the Ibis served our needs very well. We would defo recommend a stay there esp if travel to the airport is needed at unsociable hours. It wasn't too long on the metro into the city - around 20 or so mins. A budget-friendly option for those who would like to explore other areas in Valencia.