Hotel terbaik di Enghien-les-Bains

My husband, myself and my one year old baby arrived there at 5 pm on Wednesday 24th May. There were only one receptionist while there were 3 guests waiting. We had a buggy and 3 bags. We overheard that the lift was down and they did not know when it will be fixed but there were no technician working on it… Then came out turn when we’re told the swimming pool is only for 16yo + and that booking forgot to mention it, so our baby cannot go there. Our room was at the last floor (3rd one) and no one can help us because the lady was alone at the reception. A staff member saw me struggle when I arrived up there and told me, there is another elevator for the cleaning ladies only to use but that I should ask reception next time. So my husband carried everything up and I was carrying my son. We opened the door room hoping for a mind blowing experience (300eu the night for a deluxe room with balcony and Seine view) and it was an old room, in which they had put a baby bed that we had requested, furniture was old, bedding was white sheets only, no chair nor a table in the balcony that really needs to be refurbished. We just left to go in the city and enjoy a little bit cause the experience so far was terrible. So at 7.30pm elevator still not working, so we go down with baby and buggy and when I ask for the other elevator I’m told it’s not safe… poor cleaning ladies using an unsafe elevator… The next day when we checked out, they tried to bill me the breakfast that was included in the price I had paid and told me: but you took it in the room right… well no I didn’t and we were rushed (at 9.45am) cause they were closing the breakfast room. At 12pm, elevator was still not fixed. To sum up: we live in Asnieres, decided to go a getaway weekend not too far with a baby in a ‘Barrières’ hôtel which is supposed to be a luxurious 4 stars hotel and nothing was at the expected level, not even the basics to have a lift working on such a busy weekend. My husband told me : well the breakfast was ok, but when I told him it was 28eu per person he was like 😳🫢

Bonjour, En déplacement professionnel, j'ai été logé dans cette hôtel et j'en ai été très surpris en positif bien évidemment. Personnel très accueillant,très chaleureux tant du côté réception,petit déjeuner et restaurant. Tout ce passe dans la bonne humeur c'est top. Petit déjeuner respectable avec tout le nécessaire pour bien commencer sa journée. Restaurant avec une cuisine simple mais très bonne et un service parfait. L'intérieur de l'hôtel et très cosy,je me croyais a la maison avec des musiques d'ambiance qui donne envie de ce détendre dans les salons confortable. Au niveau de la chambre très propre fonctionnelle Hôtel très calme. Le seul point négatif je dirai c'est l'odeur inacceptable de la cigarette dans les couloirs alors que cela est bien entendu interdit mais il y as toujours des gens qui ne respecte pas cela et c'est bien dommage . Je recommande vivement sans hésiter cette hôtel 😉😉.

Na categoria Budget, foi um dos melhores hotéis que fomos hospedados. Fomos atendidos pelo Sr.Ahmed que nos auxiliou com muita simpatia, nos ajudou muito a encontrarmos um estacionamento. E nos atendeu perfeitamente bem, em todas as nossas necessidades. Organização perfeita no café da manhã. Tem um Perfil que merece ter um progresso na carreira. O hotel está num bairro, muito agradável com tudo próximo! Bares, restaurantes, farmácias, estação de Trem, e é muito tranqüilo. Assim como o hotel bem tranqüilo. Só agradecemos ao Sr.Ahmed pela recepção de alto nível.

Stayed here for 3 nights. Able to charge up electric car and it’s at a good price with a Freshmile card. All reception staff very helpful and polite. Was able to have a meal in the restaurant and normally I have enough room to do 3 courses but portion sizes was plentiful that I just could not fit in a pudding. As I had the car had my own pillow. Bed was firm and just how I like it. No noise in the night from other guests and they kindly made sure I was away from the lift. I’ve been in hotels before and woken up by people talking loudly whilst waiting for the lift that I now always request to be away from it. Tram is very close by (could see from my window) and was great to getting to Stade de France

The hotel was nice, staff was friendly and very helpful. Breakfast had a decent number of options which was great. Only thing, it is not as close to the airport as advertised, we end up getting a Taxi which is about a 20min ride. There is not much public transportation close by either so be aware of that extra expense if you are interested to head out.

Je recommande ! Petit hôtel sympathique, personnel agréable et professionnel.

Super hôtel environnement sympa , personnel au top , perdu sur le perif avec les travaux l'homme d'accueil qui avait fini son service est resté une heure de plus au téléphone pour me guider jusqu'à l'hotel , Arrivé presque minuit le monsieur très sympathique à eu la patience de m'attendre et je le remercie de m'avoir guidé .